Named Account Executive, State Government; Justice and Public Safety

Description

Named Account Executive, State Government (Justice and Public Safety)

Our State & Local Government team is growing and we are seeking to hire a Named Account Executive who possesses a strong track record of selling enterprise software to Justice and Public Safety across the Mid Atlantic Region.

This is a new business development, "hunter" role responsible for building long term relationships and growing revenue with State Government agencies. Seeking 10+ Years of Sales Experience with a commitment to deliver business outcomes that exceed expectations. Seeking a motivated team player who can thrive in a dynamic, fast-paced environment.

Key Responsibilities

• Cultivate and maintain enduring relationships with State Gov clients
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work towards expanding Salesforce services.
• Collaborate closely with clients to formulate customized account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in-depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.

Qualifications

• 10+ years of quota carrying software or technology sales, account management and Enterprise-level sales experience with a proven track record of success focused on selling to State and Local Government agencies
• Knowledge of Justice and Public Safety highly preferred.
• Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
• Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
• A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
• Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
• Education:
  
  Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Must live in territory