Membership Specialist

Role Overview

Membership Specialist – Littleton, North Carolina. The Membership Specialist promotes and sells memberships in the leisure and camping industry, serving as a Goodwill Ambassador to potential customers and communicating the benefits of membership.

• Implement membership awareness at the campground through welcome calls/emails, workshops, events, and marketing materials.
• Identify prospects and move them through the sales cycle.
• Provide expert information on new membership products.
• Run arrival reports to identify potential members and contact incoming guests.
• Collaborate with park staff to hand out membership materials at check‑in.
• Attend park events and manager meetings, setting appointments for membership presentations.
• Deliver effective sales presentations to interested guests.
• Maintain a Hot List of top prospects for follow‑up and obtain member referrals.
• Manage inventory of flyers and signage in partnership with the Resort Manager.
• Report to the Area Coordinator and participate in weekly strategy and information conference calls.
• Engage staff in the Ambassador Program, encouraging and recognizing referral leads.
• Write and manage membership contracts for new members, ensuring policy adherence.

• Basic computer skills, proficient in Microsoft Word, Google Drive, email, and cloud‑based sales software.
• Collaborative, detail‑oriented, and self‑motivated with strong multitasking abilities.
• Excellent communication skills via phone, email, and in‑person.
• Professional behavior and appearance, thriving in a results‑oriented sales environment.
• Possible real estate license requirement.

• Medical, dental, and vision plans.
• Generous 401(k) employer match.
• Paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.