Business Development Manager

Job Title Business Development Manager (Janitorial Sales)

Location Richmond, VA

Job Type Full-Time

We are seeking a motivated and results-driven Janitorial Sales - Business Development Manager to join our team. This role is responsible for generating new business opportunities, building strong client relationships, and promoting our janitorial and commercial cleaning services. The ideal candidate will have a strong understanding of B2B sales, excellent communication skills, and the ability to identify and close new opportunities in a competitive market.

As the Business Development Manager, you will play a pivotal role in driving our growth strategy and enhancing our client relationships throughout Southern Virginia. This client-facing position will focus on developing new business opportunities while nurturing existing accounts to ensure long-term satisfaction and retention. You will be responsible for identifying market trends, understanding client needs, and providing tailored custodial solutions that align with our clients' objectives.

• Develop and execute a strategic business development plan to expand our client base in Southern Virginia, specifically targeting commercial office spaces, school systems, and manufacturing facilities.
• Build and maintain strong, long-lasting client relationships through regular communication, follow-ups, and service evaluations.
• Identify and pursue new business opportunities through networking, cold calling, and attending industry events.
• Collaborate with internal teams to ensure client needs are met and exceeded, providing exceptional service delivery.
• Conduct market research to identify trends, competitive landscape, and potential areas for growth.
• Prepare and deliver compelling presentations and proposals to potential clients.
• Monitor client satisfaction and address any concerns promptly to enhance retention and loyalty.
• Meet and exceed sales targets and key performance indicators (KPIs) set by the management team.
• Provide regular reports on business development activities, market conditions, and sales forecasts.
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3-5 years of experience in business development, sales, or account management, preferably in the custodial or facility services industry.
• Proven track record of successfully acquiring and retaining clients, with a strong understanding of client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Self‑motivated with a results‑oriented mindset and the ability to work independently as well as part of a team.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
• Proficient in Microsoft Office Suite and CRM software.

• Competitive salary with commission‑based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.

Red Coats, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in making a difference in the custodial services industry!