Inside Sales Engineer

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes industry‑leading brands such as Carrier, Bryant, Payne, GREE and other HVAC and Refrigeration brands, and a full line of aftermarket parts, supplies and accessories. With more than 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, CE serves customers with a broad inventory and an e‑Commerce platform that delivers best‑in‑class service wherever and whenever needed.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry and seeks to become a world‑class distribution company through relentless service excellence.

Locations:
Richmond, VA;
Hanover, MD;
Herndon, VA

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Inside Sales Engineer. The role excels in providing top‑notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We operate primarily in the B2B environment, selling our products through licensed HVAC dealers and contractors.

The Inside Sales Engineer will provide customer sales and support for commercial contractor sales of HVAC equipment, parts, and supplies. This role is a self‑driven opportunity to work collaboratively with the commercial sales team as a technical advisor and product advocate. The successful candidate will configure, price, and quote technical and financial solutions that position CE as a viable solution for the customer and marketplace.

This position is eligible for performance‑based bonuses and incentives.

• Respond to new business opportunities based on sales leads from Account or Sales Managers and generate quotes for commercial sales with assigned accounts.
• Assist Account Managers and Sales Managers with new and existing accounts, and introduce new products to engineers and mechanical contractors.
• Complete bids, submittals, and take‑offs based on plan reviews and specifications in support of commercial sales.
• Follow up on quotes, bids, and submittals to finalize the sale.
• Engage extensively with customers, manufacturers, and the sales team via phone and email.
• Assist with training for our commercial dealers as needed.
• Resolve customer issues in alignment with the company’s mission, values, and financial objectives.
• Identify and communicate customer needs and sales opportunities to drive future growth.
• Travel as needed with the sales team to support presentations and trade show activities.

• Proficiency in Microsoft Office applications.
• Ability to read architectural, mechanical, and electrical blueprints.
• Basic understanding of electrical and mechanical control systems.
• Maintain expert‑level product knowledge and applications.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with CRM/database tools.
• Experience working with contractors is highly desired.
• Ability to handle multiple tasks in a fast‑paced environment.
• Strong problem‑solving abilities with the competence to make recommendations.

• Bachelor’s Degree in Engineering/Technical Field or equivalent successful experience in a similar technical role.
• Excellent interpersonal and communication skills.
• 3‑5+ years of commercial HVAC engineering or applications experience, or technical knowledge of HVAC.

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short‑term and Long‑term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Full‑time and part‑time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.