Sr Enterprise Sales Associate

Role Overview

The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has 2 key functions:
1) Drive business in existing, under-penetrated and suspect Enterprise accounts;
2) Source net new opportunities through prospecting efforts.

• Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
• Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
• Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
• Provide ‘on demand’ sales support to customers
• Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
• Be a trusted advisor to your customers by understanding their business and advising on how Service Now can help their digital transformation roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time
• Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
• Invest in yourself by continuing to develop your skills through formal training, coaching and feedback

To be successful in this role you:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
• Ran full cycle sales deals for 1-2+ years
• Are coachable and focused on personal development to learn new skills
• Have the ability to understand the "bigger picture" beyond solving a siloed issue
• Are driven and consistently able to apply newly learned, complex knowledge

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Prior experience establishing trusted relationships with current and prospective clients as well as internal teams
• Ran full cycle sales deals for 1-2+ years
• Coachable and focused on personal development to learn new skills
• Ability to understand the "bigger picture" beyond solving a siloed issue
• Driven and consistently able to apply newly learned, complex knowledge

• health plans
• flexible spending accounts
• 401(k) Plan with company match
• ESPP matching donations
• flexible time away plan
• family leave programs