Consultant - Fort Worth Southwest Region

Territory Coverage:

This role supports the F-Southwest region, including Burleson, Cleburne, Granbury, Stephenville, South Fort Worth, Glen Rose, and Keene. Key service areas are Burleson, Cleburne, Granbury, and Stephenville, with travel required throughout the territory.

PRINCIPAL ACCOUNTABILITY The Consultant is responsible for promoting the Carter Blood Care (CBC) mission, implementing effective strategies to recruit, manage, and maintain relationships with sponsor organizations, and achieving successful blood collection events while meeting established blood collection goals.

The Consultant is responsible for retention of current accounts, developing new accounts, and building strong relationships with account blood drive coordinators. This position requires the employee to have regular personal interaction and coordination of work with other employees in the workplace, as well as face-to-face interaction with members of the public, actual and potential sponsors of blood drives, and/or donors. Responsibilities include education, planning, and ongoing support to account blood drive coordinators to ensure sponsors host successful and productive blood drives.

The Consultant is responsible for complete sponsor account information, accurate record keeping and ongoing maintenance of ‘up to date’ account information. This critical information is maintained in an electronic Customer Relations management software system provided by CBC. Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and conduct face–to-face sales calls with potential sponsors of blood drives.

Regular full-time attendance is required during normal working hours.

EDUCATION Bachelor’s Degree (preferred), or equivalent experienceEXPERIENCEMinimum of 2 years of experience in sales or account relationship management SKILLS AND KNOWLEDGE Customer Service Excellent internal/ external customer service skills

Team Player Ability to work closely and harmoniously with the CBC management team, departmental personnel, donor groups, individual donors, collection staff, and volunteers;
Requires creativity, the ability to communicate effectively, participate and share ideas to help formulate new recruitment strategies and tactics to improve donor participation

Communication

Requires effective communication, both verbally and in writing. Communicating, educating, and promoting the CBC mission, inspiring blood donors and blood drive coordinators. Requires an ability to persuade and convince potential donors and drive coordinators with effective presentation skills, maximizing CBC’s ability to meet the mission.

Availability Ability to work varied hours, evenings, weekends and some holidays. Must be available during blood drive events or when schedule demands. Must be able to travel and to conduct face–to-face sales calls with clients.

Organizational Skills Manage multiple accounts and projects simultaneously while meeting aggressive timelines. Good time management and organizational skills are a must, accurate and ‘up to date’ record keeping are required to reflect the latest account information.

Strong work ethic/accountability

Must be comfortable working in a goal driven environment. Always maintaining donor confidentiality. Ability to work independently, demonstrating self-initiative, taking responsibility/ownership of decisions and actions.

Analytical/problem solving

Ability to use systematic approach to define and solve problems. Must be computer literate.

PHYSICAL/MENTAL STRESS FACTORSAbility to walk, stoop, bend, lift, and carry equipment weighing up to approximately 15 pounds

Normal vision requirements

Noise level exposure is moderate

Abilit…