Fire Alarm Senior Service Technician

Overview

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values, agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

The role of a Fire Alarm Senior Service Technician represents the highest level of technical expertise and leadership in fire alarm system servicing. This is a senior position within the team, responsible for leading complex projects, providing strategic guidance, and mentoring junior technicians. The role involves overseeing critical system inspections, resolving intricate technical challenges, and ensuring the superior performance and compliance of fire alarm systems.

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information. (
Ability to obtain and maintain a Top-Secret clearance required.)

Essential Functions and Responsibilities

• Lead and manage all aspects of fire alarm system servicing, including advanced inspections, complex troubleshooting, and in-depth repairs.
• Provide expert-level diagnostics and solutions for challenging technical issues in fire alarm systems to maintain optimal functionality.
• Oversee and conduct testing of all types of interconnected systems, ensuring compliance with NFPA 72 and other applicable codes.
• Develop and implement advanced maintenance strategies, system upgrades, and enhancement plans to optimize system performance.
• Mentor and guide junior technicians, developing training plans and conducting training sessions on various aspects of fire alarm systems.
• Collaborate with cross-functional teams to plan, execute, and oversee large-scale projects involving fire alarm systems.
• Conduct thorough system assessments, analyze performance data, and recommend system enhancements for maximum efficiency.
• Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism.
• Serve as a subject matter expert and provide remote assistance to team members, acting as the quality control authority for assessing their work.
• Prepare, review, and assess documentation related to fire alarm system installation, service, and maintenance, including installation plans, commissioning plans, testing plans, and schedules.
• This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• High school diploma / GED with minimum 10 + years of related experience or
• 2 Year Technology Degree with 8+ years of related experiences
• This position has been identified as requiring an additional client background check.

Certification

• Posses NICET Fire Alarm Systems Level III or
• Pass NICET III in Fire Alarm Systems exam within 90 days of employment.

Additional Requirements

• Position is subject to an additional customer background check.
• This position will require up to 15% travel throughout the United States.
• Above average level of attention to detail and professional work ethic.
• Commitment to excellence and a high quality of work.
• Knowledge of NFPA 72 and OSHA Requirements.
• Ability to function in a controlled, effective manner under stress.
• Strong desire to continuously increase your skill set…