Technology Technician

Qualifications

• Five 5 years’ experience of directly related work
• Additional training from mechanical/technical schools, courses or seminars desirable
• High school diploma or equivalent (GED)
• Valid Virginia CDL (A or
  
  B) with Passenger and Air Brake endorsements; REQUIRED
• Repairing electronic equipment and revenue collection equipment as required
• Repairs may include, but not limited to, coach fare box, receivers, vaults, and ticket vending machines, camera system and varies electronic components throughout the coach. This could also include card reader, bill transports, coin mechanisms, and other types of equipment
• Completing paperwork needed to initiate the warranty process
• Tracking and reviewing repair information from files; investigating repetitive problems or existing fleet defects on parts under warranty
• Working with Management, Maintenance Supervisors, Operations Supervisors, Dispatch, and Coach Operators in repairing revenue collection equipment and electrical problems
• Has moderate contact with others outside the organization and vendors

• Evidence of a "safety first" attitude
• Must have computer skills for the ability to diagnose all technology bases sub-components of transit coaches
• Must have ability to understand and follow schematics
• Customer-focused attitude, with high level of professionalism and discretion
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity
• Detail-oriented, resourceful, diligent and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
• Strong time management and organizational skills
• Sound judgement;
  Good problem-solving and analytical skills (troubleshoot technical issues, communicate and document solutions to non-technical parties)
• Must be flexible and work in a 24/7 environment

Context:

• Preventative maintenance inspections are based in mileage and days
• Inspections and repairs include but are not limited to;

Activities:

• Performs preventative maintenance inspections on all types of transit and support vehicle technologies following specific check lists
• Fills out work orders specifying parts and labor

• Diagnoses and inspects problems on systems including but not limited to fare collection, destination, GPS tracking, data collection, and surveillance systems on all types of transit vehicles using a variety of diagnostic equipment including the multi-meter, laptop, computer, schematics and wiring diagrams
• Cleans, repairs and replaces coach equipment/technology as required
• Test coaches for proper working order including road driving tests
• Utilizes computer diagnostic equipment, proprietary software, and tracking systems to maintain and diagnose technology issues
• Reviews repair manuals and part manuals for aid in making minor to major repairs on all types of transit vehicle technology
• Performs both in-house and road call coach repairs using various hand, power, pneumatic and precision tool
• Maintain detailed and timely paperwork and documentation for repairs and installations
• Repair, maintain, troubleshoot, and service multiplexing systems

• Must be able to perform physical activities including working on top of coaches, lifting up to seventy-five (75) pounds, extended periods of time standing, and walking
• Aptitude to learn and stay current with new technologies as they are introduced
• Willing to share knowledge to help others better understand vehicles within the company
• Work with multiple parties for issue resolution
• Assists other mechanics with repair work and provides guidance to Mechanics as needed.
• Performs on-the-job instruction to Technology Trainee pertaining to diagnosis and operational theory of installed and to be installed technology
• Inspects, reviews and evaluates work performance
• Strict adherence to Keolis and client policies and procedures
• Strong focus on safety and willingness to lead by example in regards to wearing proper PPE and best practices
• Strong focus preventative maintenance process and quality
• Ability to adhere to strict organizational and cleanliness standards
• Sweeps…