Field Services Engineer

ITS Field Service Technician – Virginia (Full-Time)

$27–33/hr

We are seeking a motivated ITS Field Service Technician to support the installation, maintenance, and repair of Intelligent Transportation Systems (ITS) throughout Virginia. This is an excellent opportunity for a hands-on technician who enjoys troubleshooting complex electronic systems, working independently, and delivering exceptional customer service in the field.

• Install, configure, and commission Intelligent Transportation Systems (ITS) equipment at customer sites.
• Perform preventive maintenance, diagnostics, and emergency repairs on roadside electronic systems.
• Troubleshoot hardware, software, networking, and communication issues to restore system functionality.
• Integrate roadside devices, perform testing and calibration, and configure system parameters.
• Review installation drawings and specifications to verify compliance and identify required corrections.
• Document service activities accurately using electronic work order and reporting systems.
• Provide technical support and training to customers on deployed systems.
• Collaborate with engineering, technical support, manufacturing, and project teams to resolve technical issues.
• Supervise subcontractors and ensure installations meet quality and safety standards.
• Maintain company vehicles, tools, and equipment in safe operating condition.
• Follow all company safety procedures and industry best practices while working in roadside and outdoor environments.

• Degree, diploma, certificate in Electronics Technology, Electrical Technology, or a related field, or equivalent hands-on experience.
• Experience troubleshooting electronic, electrical, or electromechanical systems.
• Mechanical aptitude and proficiency with hand and power tools.
• Working knowledge of Microsoft Windows, Linux/Unix environments, and Microsoft Office 365.
• Basic understanding of networking, hardware integration, and system diagnostics.
• Strong problem-solving and organizational skills.
• Excellent communication and customer service abilities.
• Ability to work independently with minimal supervision.
• Valid driver's license with a clean driving record.
• Valid passport or ability to obtain one for occasional travel.
• Ability to lift up to 65 lbs. and work outdoors in varying weather conditions.
• Ability to travel extensively throughout Virginia, with occasional travel to other locations as needed.
• Willingness to work rotating shifts and overtime when required.

• Competitive hourly pay
• Comprehensive health and dental benefits
• Retirement savings plan
• Paid time off, including vacation and sick leave
• Employee Assistance Program (EAP)
• Employee referral incentives
• Employee stock purchase opportunities
• Ongoing technical training and career development

If you're a technically skilled professional who enjoys solving complex problems, working with advanced transportation technology, and making an impact in the field, we'd love to hear from you.