Data Center Technician L2

Data Center Technician

Make an impact at NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world.

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Mechanical responsibilities: chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities: electrical/critical power distribution from the utility/generator main switch gear through the UPS systems out to the customer load.
• Fire life safety responsibilities: wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical orders to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits, or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facility systems (Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control).
• Analyzes systems to ensure best practices for both internal and external customers.
• Provides feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program.
• Ensures the data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer‑impacting events.
• Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned.
• Maintains regular, predictable attendance.

• Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment, including electrical distribution and layout, transformers, PLCs, generators, switch gear, UPS systems, STS, ATS, PDUs, chilled water systems, CRAC/CRAHs, and pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes related to fire life safety.
• Current knowledge in industrial safety best practices (lock‑out/tag‑out, arc‑flash protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize a PC‑based integrated critical monitoring system.
• Ability to process hands‑and‑eye requests as required (tape rotation, rack‑and‑stack of equipment, inventory hardware, power cycle devices, patch‑cable install/removal).
• Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems, including: chilled‑water systems, large centrifugal chillers, cooling towers, heat exchangers, water‑treatment systems, VFDs, pumps, HVAC equipment, CRAC/CRAHs, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, double interlock, and pre‑action systems.
• Excellent communication skills,…