Supervisor, Critical Facilities Operations

Your role at a glance

JD for CFOPs, Suoervisor

What we are looking for

• Supervises the Data Centre Technicians and the Facilities Technicians.
• Operates and maintains data centre in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9’s).
• Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.
• Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.
• Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.
• Analyzes data centre equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.
• Conducts in-depth training with the Data Centre Technicians on equipment, PM’s, QA and CFOps procedures/processes.
• Manages and maintains all training documentation; provides documentation to HR.
• Ensures data centre operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
• Works with customers to provide successful installs that exceed expectations – delight the customer.
• Supervises the safety and well-being of all CFOps team.
• Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Centre Technicians and Facilities Technicians.
• Writes and Reviews non-critical and critical Method of Procedures (MOP’s), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.
• Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.
• Performs other duties as assigned.

• Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations
• Expert knowledge of low voltage systems, including fire, security and PLCs
• Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes
• Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues
• Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
• Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
• Strong supervisor skills
• Excellent communication skills, both written and oral
• Extensive hands‑on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:
  • 12kV switch gear
  • 480/277 and 208/120 volt electrical generation and distribution systems
  • Diesel powered AC generator plants up to 2MW
  • Static UPS systems
  • Multi‑string flooded cell batteries and monitoring systems
  • Static switches
  • PLC and relay logic controls
  • Power monitoring systems
  • Data centre power distribution and management systems
  • VFD Drives
  • Large Centrifugal Chillers
  • Cooling Towers
  • Water Treatment Systems
  • HVAC equipment
  • Computer Room AC Units (CRACs)
  • Kyoto Cooling Units (where applicable)
  • Operating Building Management and Industrial PLC Control Systems
  • Emergency Standby Diesel Generator Systems
  • Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks
  • Knowledge of NFPA 25, sprinkler and dry‑stand pipe systems, including Emergency Fire Pump where applicable
  • Chilled/Condenser Water Pump
  • Well/Vault or Sump Pumps
  • Domestic Water systems, including Back Flow Prevention devices
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
• Ability to train the electrical and mechanical teams on the systems and the procedures
• Ability to conduct power & fire system capacity, safety and code compliance assessments
• Ability to operate in and promote a rigorous process‑driven, team environment
• Ability to logically analyze and solve problems
• Ability to multi‑task multiple projects
• Detail oriented

• Bachelor’s degree or equivalent in Engineering or similar field…