Power Transformer Service Manager

We're partnering with a growing manufacturer of power transformers seeking an experienced service leader to support its expanding North American customer base. This newly created position offers the opportunity to build and lead field service operations while working closely with engineering, operations, and customers to support transformer installations, commissioning, maintenance, and technical service throughout North America.

Whether you're currently leading a transformer service team or you're a Senior Field Service Engineer, Lead Test Technician, Commissioning Engineer, Transformer Test Supervisor, or Technical Services professional ready to take the next step into management.

*** Relocation assistance is available for highly qualified candidates moving to the Augusta, Georgia area.

• Lead and develop a team of field service professionals supporting power transformer installations, commissioning, maintenance, troubleshooting, and repair throughout North America.
• Help build and shape the company's growing U.S. field service organization.
• Serve as the primary technical liaison between customers and internal engineering and operations teams to ensure successful project execution.
• Provide technical leadership for transformer installations, startup activities, diagnostics, and complex field service challenges.
• Plan, coordinate, and oversee field service projects while balancing customer expectations, staffing, equipment, and project schedules.
• Monitor project costs, labor utilization, and overall service performance to achieve operational and financial objectives.
• Build long-term customer relationships through responsive technical support and exceptional service.
• Foster a culture of safety, accountability, teamwork, and continuous improvement.
• Partner with engineering and operations to improve service processes, product reliability, and customer satisfaction.

This is a unique opportunity to help build a growing U.S. service organization while positioning yourself for long‑term leadership growth.