Field Service Technician; Surface Drills; Virginia, MN

Key performance areas

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Minnesota market. Additionally, the Field Service Technician will:

• Inspect equipment for proper performance and determines faults and malfunctions
• Adjust equipment and repair/replace defective parts components or systems according to scopes of work
• Tests repaired equipment to ensure proper operational performance
• Complete accurate time records, technical reports, failure reports, and parts lists
• Actively participate in continuous improvement initiatives
• Stay current with the industry, customer, product developments and technical best practices
• Customer Service Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
• Ensure customer satisfaction within the area of primary responsibility The Field Service Technician will spend their time working in surface mining, so candidates must be comfortable with these conditions.

You possess a technical certification or diploma in mechanical or electrical fields and a minimum of 3- 7 years industry related experience. Diesel and high voltage electrical experience would be an advantage. You are a team player with excellent communication and active listening skills and the ability to maintain strong customer relations with internal and external customers. You are flexible and self-motivated, with a drive to achieve customer satisfaction.

The Field Service Technician will also possess:

A safety champion capable of working alone and stopping work, if required

Excellent troubleshooting ability with strong diagnostic and problem-solving skills

Excellent written and oral communication skills

Possess strong interpersonal skills with a customer service based personality

Knowledge of hydraulics, pneumatics and electrical systems

Ability to read blueprints and interpret equipment schematics

Must conform to ISO Standards

Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 3-7 years industry related experience. Must have mining equipment experience Technical experience to include diesel and electrical experience. Success in team environments, with excellent communication skills Previous success in self-motivated roles Previous success in customer satisfaction Ability to read blueprints, and interpret equipment schematics Must be able to lift 50 pounds regularly, lift, carry, bend, kneel, climb, and use safety equipment.

Active Listening skills Success with both internal as well as external customers Flexibility in the workplace

Virginia, MN area - multiple sites

At least 50% of time, via truck or air

$40.00 to $48.00/hour

Typically 40 hours/week, but subject to overtime as needed.

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship. (

Please note:

temporary work authorizations, including OPT, do not meet this requirement.)

• health, dental, and disability insurance
• 401(k) retirement savings plan
• opportunities for professional competence development, training, and career advancement

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at  Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.