Family Services Specialist II

Family Services Specialist II

Location:

Surry County, Virginia, United States

Department:
Family Services

Salary Range: $36,993 to $50,000

Job Type: Full Time

Closing Date:
Feb 14 2026 – 00:00 EST

Title

Description:

This is the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult/Adult Protective Services. Employees may provide services in all program areas or specialize in one or several program areas. Typically, employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

The selected candidate will work under the direct supervision of the Family Services Supervisor.

• Interpret laws, policies and regulations as applied to specific areas of responsibility.
• Monitor, coordinate, and administer specific programs as assigned.
• Coordinate services within specific areas of responsibility.
• Interview and assess customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
• Inform clients of related service programs rules/regulations, and right to participate.
• Present cases to determine appropriate services and write/implement service plans.
• Provide case management services to monitor compliance.
• Manage program waiting lists.
• Track expenditures, prepare/submits budget estimates and ensures payment for services.
• Complete necessary federal, state, and local planning and reporting requirements.
• Coordinate with other agencies and participates in multi‑disciplinary and interagency teams providing services to customers.
• Conduct overall monitoring of programs in specific areas of responsibility.
• Serve as resource to clients and the community in area of expertise.
• Provide after‑hours on‑call coverage and respond to emergencies in child/adult protective services and/or foster care.

Minimum Qualifications: Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22

VAC
40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Preferred Qualifications: Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

All applicants are subject to DMV/driving record check, Central Registry (CPS) check and/or criminal history search. The investigation may include fingerprint checks (state Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), and other checks requested by the hiring authority. Employees must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand‑delivered applications will not be accepted.

Name:
Valerie Pierce
Phone:
Fax: FAXED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION
Email: EMAILED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION
Address: MAILED/HAND DELIVERED APPLICATIONS WILL NOT BE ACCEPTED FOR THIS POSITION

The Commonwealth of Virginia is an Equal Opportunity Employer. It is the policy of the Commonwealth of Virginia to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Virginia uses E-Verify to check employee eligibility to work in the United States.

Applicants who need accommodations for the application process should contact the Human Resources Office of the hiring agency directly for assistance.