Community Case Manager

Welcome to the King William County's Employment Opportunities Page!

King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization, we understand the importance of meaningful work and intend to foster an environment of productive, qualified, and competent individuals who seek to achieve a common goal.

If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password.

King William County is an Equal Opportunity Employer and is inclusive of all persons. Employment with the County is not limited by race, ethnicity, class, sex, gender, gender identity, transgender status, marital status, age, sexuality, pregnancy, disability, medical condition, education, spiritual beliefs, creed, culture, tribal affiliations, national origin, political beliefs and/or veteran status. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services, programs and activities.

To request a reasonable accommodation under the Americans with Disabilities Act (ADA), please email the Human Resources department at benefits or contact us by phone at .

Under general supervisor, this non-exempt position provides ongoing case management services and monitors the care, discipline, supervision, safety and security of juveniles assigned to Community Connections Programs in the counties of King William, King & Queen, Charles City County, Middlesex, and New Kent. Reports to the Director of Community Connections.

This is a grant-funded position and continued employment is contingent upon funding.

Serves as an assigned liaison for juveniles entered into court-mandated community outreach programs within the Department of Juvenile Justice (DJJ); conducts initial interviews of participants; initiates and processes required documentation; and provides program orientation and expectations for monitoring and reporting based on individual program reporting requirements.

Maintains documentation of all contacts and communications; prepares court reports for referring agencies or sources prior to the juvenile’s court date(s); and conducts case management functions to include home visits and/or onsite supervision to monitor, observe and report on juveniles.

Interacts daily with Probation Officers, Court Clerks, parents, and others; provides stabilization through predictable structures, clear expectations and positive behavior support; and participates in assessment, goal setting and program planning which may include individual support plans.

Intervenes in crisis situations; recommends behavior modifications and enforces appropriate actions to include meeting with referral sources; and maintains documentation to track individual progress during program participation.

Plans, coordinates or schedules group activities including educational, cultural, and social activities related to the specific program; supports individuals to function with restrictions in their own homes; may provide guidance regarding daily life skills, social skills and behavior management; and testifies in court when subpoenaed.

Performs other duties as assigned.

• Juvenile Justice – Knowledge of the criminal justice system and behavior observation techniques, principles, theories and practices to include enforcing facility rules, juvenile law, regulations, and applicable legislation, crisis intervention, and verbal and physical intervention skills.
• Case Management – Knowledge of case management techniques, principles and practices to evaluate and coordinate the delivery of public assistance to customers and their families.
• Safety and Security – Knowledge of common safety rules, regulations, procedures and practices to include effective restraint techniques, basic first aid and CPR.

• Judgement/Decision Making – Evaluates and responds quickly to situations in a firm and tactful manner. Diffuses emotional situations and offers solutions. Consider the relative costs and benefits of…