Family Services Specialist II Adult Services​/Adult Protective Services; York-Poquoson

Hiring Range: $39,501 to $80,000

Full Time or Part Time: Full Time

Family Services Specialist II represents the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods. Employees may provide services in all program areas or specialize in one or several program areas. Typically employees perform all tasks independently and only seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

Family Services Specialist II is distinguished from the Family Services Specialist III by the latter's functioning at the advanced level, and becoming more specialized in program areas and assuming more complex duties such as interviewing and investigating cases involving suspected child or adult abuse or neglect, out‑of‑home placements, guardian ships, emergency protective orders, and adoptions.

Family Services Specialist II Salary: $39,501 - $80,000

Engage families and individuals in the development of service plans and offer interventions to preserve the family unit, achieve permanency, and/or maximize self‑sufficiency or level of functioning.

Make recommendations to court; ensure all documentation, forms, and reports are entered into state systems, and completed and maintained in accordance with local, state, and federal requirements.

Interpret laws, policies and regulations as applied to a specific area of responsibility; monitor, coordinate, and administer specific programs; coordinate services within specific areas; interview and assess customer needs and other relevant factors such as education/skill levels, abilities, interests, and support system; inform clients of related service program rules and regulations and right to participate; present cases to determine appropriate services and write and implement service plans;

provide case management services to monitor compliance; track expenditures; prepare and submit budget estimates and ensure payment for services; coordinate with other agencies; participate in multi‑disciplinary and interagency teams; conduct overall monitoring of programs; serve as resource to clients and the community in areas of expertise.

This position provides after‑hours on‑call coverage and responds to emergencies in child and adult protective services and/or foster care.

Considerable knowledge of social work principles and practices; human behavior and motivational theory; laws, policies and regulations relating to human services program areas; investigating and interviewing techniques; legal procedures as related to program area; and social, economic, and health problems.

Operating a motor vehicle and personal computer with associated software in a positive and solution‑based approach to problem solving.

Demonstrated ability to communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; develop and implement service plans to ensure delivery of appropriate services; make sound judgments within the framework of existing laws, policies, and regulations; respond to the client’s emotions to accomplish service objectives; plan and manage own work activities including service delivery, preparing reports, correspondence and record‑keeping;

establish and maintain effective relationships; stay abreast of current trends and developments in the social work field.

Minimum of a Bachelor’s degree in a Human Services field or any field with a minimum of two years of appropriate and related experience in a Human Services area. Considerable experience in assigned program area and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.

Knowledge

Some knowledge of social work principles and practices and community resources;…