Family Services Aide

Job Summary

Family Services Aide – provides human support work in delivering services to agency clients, including transportation, resource facilitation, and supportive care.

• Facilitates client access to service resources (clinic, doctor, counseling, vocational, recreational, etc.).
• Supplies information about agency and/or community resources and facilities to neighborhood residents.
• Provides transportation for children and youth for visitation and appointments.
• Provides supportive services to homebound clients (elderly/sick).
• Instructs groups and/or individuals in homemaking and/or parenting skills as needed.
• Verifies data, assists clients in making arrangements for various services.
• Assists Family Services Specialist and/or Family Services Supervisor in determining client needs, monitors case progress, and maintains dictation of activities.
• Provides testimony in court as needed.

• High school diploma or GED.
• Experience and/or training in the human services field, or an equivalent combination of education and experience.
• Possession of a valid appropriate driver's permit issued by the Commonwealth of Virginia.
• Bilingual Spanish/English speakers encouraged to apply.

This position is non-exempt.

City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.