Family Service Assistant

NATURE AND SCOPE

Under the direction of the Center Director, the Family Services Assistant (FSA) will successfully administer and evaluate services to children and families. This position is primarily responsible for the implementation of YMCA’s Early Learning Family Services program and for the successful achievement related to the children and families.

• Coordinate and support the delivery of comprehensive family services in the areas of Health, Nutrition, Social Services, Eligibility (ERSEA) and Education.
• Serve as a family advocate to support family well‑being and promote children’s learning and development for the 0-5 Head Start and Early Head Start Program.
• Maintain required documentation required by Head Start, Bright from the Start (BFTS), GA Pre‑K, Quality Rated, and YMCA of Metro Atlanta as well as any other governing agencies.
• Recruit eligible children, including those with disabilities, and assist families in completing registrations.
• Develop and provide intervention strategies to improve and promote regular attendance.
• Monitor attendance and discuss with family the importance/benefits of regular attendance.
• Make referrals to the Disabilities/Mental Health Specialist on children with disabilities, prior to enrollment.
• Monitor center attendance and develop strategies for families with Chronic Absenteeism.
• Identify families’ needs, interests, strengths, goals, services and resources that support family well‑being.
• Review individual progress, revising goals, evaluating and tracking identified needs and family progress.
• Make referrals and conducting follow‑up reviews to ensure the delivery of services.
• Establish and maintain a network of resource contacts to facilitate services and referrals for emergency and crisis situations.
• Maintain accurate and detailed documentation of case management services within Child Plus software and other required data management systems.
• Conduct Home Visits.
• Develop community partnerships and serve as parent liaison to between the program, resources, and services on a regular basis.
• Collaborate and support the Parent Family and Community Engagement team to develop and implement parent engagement opportunities that promote the outcomes of the Parent Family Community Engagement framework.
• Support parent activities that promote child learning and development in the following areas:
  Education, Health, Transition, Parent-child relationship, Literacy and bi‑literacy, Language.
• Establish and maintain a system for ensuring children’s health screenings and exams and obtain complete health history and parental consent on all health/education screenings.
• Maintain accurate health/medical and immunization documentations in the file and within the Child Plus Software for immunizations, medical screenings, treatment plans and other medical information.
• Coordinate medical appointments and identify and connect families to Medical Homes.
• Ensure treatment plans are documented and delivered.
• Administer first aid as needed (documentation of current training is required).
• Dispense and administer medication in accordance with medication procedure (documentation of training is required).
• Participate in all Medical Staffing involving children and families.
• Provide families with health summaries.
• Maintain first aid supplies in safe and secure location.
• Participate in agency-wide projects/systems such as Community Assessments, Self-Assessments, Strategic Planning, Trainings and in the development/review of policy and procedures.
• Establish, update, maintain and close confidential files on all enrollees, including Child Plus data entry in all appropriate modules.
• Maintain, update, and distribute Resource Directory.
• Support a welcoming and nurturing environment that incorporates the unique cultural, ethnic, and linguistic backgrounds of families in the program and community.
• Review CACFP Income Eligibility Application forms and correctly determines free, reduced, and paid eligibility category for each child enrolled during each month.
• Serve as Director on Duty when Senior Director is absent from the building and as needed.
• Serve as a floater between classrooms to…