Full-Time Human Trafficking Client Service Advocate

Full‑Time Human Trafficking Client Service Advocate

The Client Services Advocate is responsible for providing client-centered crisis intervention, safety planning, supportive counseling, case management, and referrals for child and adult survivors of violence. The Advocate must be able to deliver agency services and initiatives in a culturally sensitive manner specific to the person’s race, religion, color, sex, age, national origin, disability, ethnicity, sexual orientation, gender, gender identity or expression.

The Client Services Advocate works as a member of the Human Trafficking Residential Program to provide services in the emergency shelter. The Client Services Advocate reports directly to the Human Trafficking Program Manager.

• Monday, Wednesday, and Friday: 8:30 AM to 5:30 PM
• Every other Saturday and Sunday: 10:00 AM to 7:00 PM

• Provide direct care and support to residents in a confidential shelter
• Ensure the safety and security of the program
• Update client and agency records daily and provide regular reports
• Represent Safe Harbor at designated meetings
• Participate in monthly supervision
• Assist with daily living activities
• Facilitate a structured environment
• Respond appropriately during crisis
• Demonstrate commitment to agency mission
• Demonstrate knowledge and adherence to agency core values and staff governing values
• Attend all required agency meetings and events
• Participate in regular training to enhance knowledge and skills, per accreditation criteria
• Assist other staff members on projects as needed
  
  Lead their assigned volunteer teams and interns, including training and supervising them
• Work collaboratively with the multidisciplinary team while maintaining professional boundaries and confidentiality

• Bachelor’s degree in a human services field preferred, including Social Work, Psychology, Sociology, Criminal Justice, or a related field
• Relevant experience working with survivors of trauma, human trafficking, domestic violence, or other vulnerable populations strongly preferred
• Strong communication, documentation, and crisis intervention skills; ability to work independently; maintain confidentiality
• Pass background check and fingerprinting
• Required to work evening, overnight, weekend and holiday hours
• Must have reliable transportation

Pay: $19.00 per hour.

Benefits: PTO, paid holidays, health, dental, vision, and life insurance, paid parental leave, and 401(k) match after 1 year.

Please send resume and cover letter to Talia Steele at

Social Work