Family Services Supervisor - Child Protective Services (Gloucester
Listed on 2026-08-02
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Social Work
Child Development/Support, Family Advocacy & Support Services, Community Health -
Child Care/Nanny
Child Development/Support
Job Description
The Gloucester Department of Social Services is seeking a highly motivated individual to lead a dynamic team of Family Services Specialists in the Child Protective Services Unit. The selected candidate will supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral and emotional functioning of individuals and families serviced by the Agency. This individual will set the standard for quality and quantity of work performed by the unit, evaluate social service programs and budgets, implement human resource practices in the supervision of staff, establish and maintain good working relationships with others;
deal with difficult or dangerous cases; interpret the program to other agencies and the public, and participates actively in numerous committees both within the agency and the community. As part of the Services Unit, the selected candidate will work closely with other supervisory staff ensuring seamless operations of the Services Unit and problem solve unexpected situations.
Full Time or Part Time: Full Time
Hiring Range$58,926 (May be higher depending on qualifications and budgetary considerations)
Minimum Qualifications- Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22
VAC
40-670-20 of the Administrative Code of Virginia). - Minimum of 3 years of experience working in child welfare programs or related experience in Human Services.
- Experience with casework supervision in either a supervisory or leadership role.
- Equivalent combination of training and experience which provides the required knowledge, skills and abilities.
- Considerable knowledge of principles and practices of effective supervision.
- Considerable knowledge of policies, procedures and regulations relating to the various direct service programs.
- Considerable knowledge of social, economic, health and employment problems that face individuals, groups and communities.
- Ability to operate a personal computer and the associated software.
- Must be able to drive a motor vehicle.
- Experience working in a local Virginia Social Services agency providing supervision or acting in a leadership role.
- Considerable casework supervision with principles and practices of Child Protective Services.
- Considerable principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction.
- Considerable knowledge of employment and/or social work principles, practices and treatment modalities.
- Completion of Virginia Department of Social Services required trainings in Child Protective Services as well as knowledge ofOASIS,COMPASSand Safe Measures.
- Ability to form working relationships with community stakeholders such as:
Police Department, School System, Community Services Board, private providers and faith-based organizations as well as Family Assessment Planning Team and the Community Policy Management Team.
- Applicants are subject to a Criminal History Background search, including anFBIFingerprint Background search, Central Registry search,DMV/driving record check.
- All offers of employment are contingent upon satisfactory results of the required checks and screening.
- Provide direct supervision to three Family Services Specialists.
- Review reports of child abuse and neglect received by the agency, determining track and response time.
- Identify families that will benefit from agency support in order to maintain children in their own homes or with relative/kin in their own communities.
- Ensure staff are identifying safety and risk concerns and reducing the reoccurrence of child maltreatment.
- Meet regularly with staff to review case progress and service implementation.
- Meet regularly with unit supervisors and agency leadership, participating fully in the overall management of the agency.
- Close cases timely ensuring Family Service Specialists have followed all mandated and best practice guidance to ensure child…
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