Benefit Programs Specialist I: Help Families Access Benefits

The Virginia Department of Social Services is seeking a Benefit Programs Specialist I to assist individuals and families in accessing essential benefits. This role requires strong organizational and customer service skills, as well as the ability to navigate automated systems for benefits processing. Ideal candidates should possess a high school diploma and have some knowledge of human behavior and interviewing techniques.

Responsibilities include interviewing applicants, processing applications, and monitoring client cases. Applicants must be willing to undergo a criminal background check and be prepared to work in emergency situations if necessary.