Salesforce Developer

Description

At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

The Mission Driver Enablement Center (MDEC) is seeking an experienced Salesforce Developer to support the delivery of modern, integrated customer engagement solutions for Federal agencies. This role focuses on designing and developing scalable Salesforce solutions integrated with Amazon Connect, AI‑driven capabilities, and third‑party government systems.

• Perform hands‑on development to build Salesforce‑based contact center solutions, including prototypes/MVPs and production‑grade implementations aligned to project objectives and timelines.
• Design and develop integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD platforms), including real‑time data synchronization and screen‑pop functionality.
• Collaborate with stakeholders to develop prototypes and proofs of concept to refine requirements and solution approaches.
• Ensure all solutions comply with Federal security and compliance standards (e.g., FedRAMP, ATO).
• Support full lifecycle development activities, including design, development, testing, deployment, and post‑production support.
• Configure and customize Salesforce applications using declarative and programmatic approaches.
• Develop using Apex, Lightning Components, Experience Cloud, and Salesforce APIs following established best practices.
• Participate in code reviews and contribute to maintaining high‑quality, maintainable code.
• Support deployment activities and provide knowledge transfer to client teams for long‑term sustainment.

• Bachelor’s degree in IT or related field and a minimum of 4 years of experience, or a Master’s degree and a minimum of 2 years of relevant experience.
• Hands‑on Salesforce development experience, preferably supporting Federal programs.
• Experience working in Salesforce Government Cloud environments.
• Hands‑on experience integrating Salesforce with Amazon Connect in production environments.
• Must be a U.S. Citizen or Permanent Resident.
• Ability to obtain and maintain a Public Trust security clearance.
• Certifications required:
  Salesforce Certified Platform Administrator, Salesforce Certified Platform Developer I.
• Strong experience with Salesforce development:
  Apex, Lightning Components, Experience Cloud, and APIs.
• Proven experience with Omni‑Channel routing, screen pops, and real‑time CRM data integration.
• Experience building and maintaining integrations across multiple enterprise systems (REST/SOAP APIs, middleware tools preferred).
• Experience with Einstein/Agentforce capabilities.
• Web development experience (JavaScript, HTML5, CSS).
• Experience with Salesforce declarative tools (Flow, Lightning App Builder, Process Builder, etc.).
• Understanding of identity and security concepts, including SSO, MFA, and encryption.
• Experience working in Agile environments (Scrum, SAFe, or Kanban) using standard Agile tooling.
• Strong communication skills with both technical and non‑technical stakeholders.

• Additional Salesforce certifications:
  Advanced Administrator, JavaScript Developer, Mule Soft Developer.
• Experience with Salesforce Health Cloud or Data Cloud.
• Experience with other telephony products such as NiCE CXone, Genesys, Five
  9.
• Other object‑oriented programming knowledge and technology experience.
• Experience with AWS Gov Cloud, Azure Government.
• Experience with Pega, Service Now, etc.
• Experience developing integrated data analytics platforms from Salesforce/Mule Soft implementations such as Tableau, Power BI, SAS.

Pay Range $87,100.00 - $. The pay range is a general guideline only and may be adjusted based on responsibilities, experience, education, and internal equity.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity, or veteran status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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