ServiceNow Developer; TS Clearance

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Regular Full-Time Reston, VA, US

30+ days ago Requisition

Salary Range: $ To $ Annually

POSITION TITLE:
Service Now Developer

The work you build here won’t sit in a backlog – it will directly support critical government missions.

At Intact Technology, you’ll solve complex Service Now challenges in highly secure environments, work alongside experienced platform experts, and have the freedom to own solutions from concept to deployment. If you’re looking for more technical ownership, greater impact, and fewer layers of bureaucracy, we’d love to meet you.

At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We combine human ingenuity with intelligent tools to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners.

We operate in an AI-enabled, outcome-based delivery model, where technology accelerates execution and our teams focus on judgment, problem solving, client impact, and accountability. Success at Intact requires the ability to leverage tools effectively while applying a critical, thoughtful approach to client solutions and delivery outcomes.

Our culture is built around individuality, autonomy, and empowerment, with the freedom to think creatively, act boldly, and make an impact. We support that with a flexible work environment, comprehensive benefits, and continued investment in learning and career growth.

We’re looking for a Service Now Developer to design, develop, and enhance Service Now Solutions within secure federal environments. If you enjoy solving complex technical challenges, taking ownership of your work, and building solutions that directly support mission‑critical government operations, this is an opportunity to make a meaningful impact.

You’ll collaborate with clients, architects, developers, and government stakeholders to deliver secure, scalable solutions across the Service Now platform, with a primary focus on ITSM and related workflows. You’ll also have opportunities to work with platform integrations, automation, AI‑enabled workflows, and emerging Service Now capabilities that help modernize service delivery.

Success in this role requires strong technical expertise, problem‑solving skills, attention to detail, and the ability to thrive in fast‑paced, mission‑driven environments. If you’re looking to work on high‑impact programs alongside experienced professionals while delivering results that matter, we’d love to hear from you.

• Own the end‑to‑end development lifecycle for enterprise Service Now solutions, from technical design through deployment.
• Design, build, and enhance custom Service Now solutions that support secure government environments.
• Develop scalable workflows, integrations, and automations that improve operational efficiency for federal customers.
• Collaborate closely with stakeholders and mission leads to deliver highly tailored ITSM capabilities.
• Lead module development, integrations, and enhancements across the Service Now suite.
• Ensure platform stability, performance, and secure configuration under TS protocols.
• Mentor junior developers and provide technical direction on best practices in a high‑stakes, cleared environment.
• Continuously identify opportunities to improve platform performance, usability, and maintainability through thoughtful development and innovation.

• Must possess a current Top Secret (TS) security clearance.
• Must be willing and eligible to obtain SCI access as required for…