Ground Service Agent

IAD VIRGINIA, 23941 Cargo Dr, Dulles, Virginia, United States of America

Posted Thursday, June 11, 2026 at 4:00 AM

dnata is a global air and travel services provider that operates in 129 airports across 35 countries and partners with over 300 airlines. At the Dulles (IAD) location, the team keeps 27 major U.S. airports connected by handling 200,000 tonnes of cargo and 15,000,000 passengers each year.

Dulles VA

$18.50

7:00am-11:30am; 2:00pm-7:00pm; 10:00pm-2:00am (Includes weekends and holidays)

• Guide inbound and outbound airplanes to and from gates.
• Lift, load, unload, and transport passenger bags and cargo to and from aircraft, carts, dollies, and conveyors.
• Drive and/or operate ground support equipment such as tow tractors, belt loaders, and baggage tugs.
• Maintain safety and security on the ramp by following dnata’s award‑winning safety procedures.
• Communicate efficiently with ground personnel and flight crews.
• Work collaboratively with other departments to gain cross‑functional exposure to cargo, passenger service, and operations control.
• Follow all federal, state, airport, and company regulations and procedures.
• Perform other duties as assigned, including opportunities to cross‑train in related functions (e.g., cabin cleaning, cargo handling, or passenger services).
• Engage in physical activity, including standing, lifting, bending, stooping, pushing, and pulling, for extended periods of time.
• Safely handle up to 70 pounds regularly and ascend/descend jetway stairs while carrying baggage.
• Work outdoors in all types of weather and around active aircraft and machinery.

• A valid state driver’s license and the ability to obtain FAA/Airport‑required authorizations.
• The ability to pass SIDA airport clearance and all required training tests.
• A high school diploma or GED equivalent.
• Basic computer literacy and a willingness to learn new systems and equipment.
• Reliability, teamwork, and a desire to take on new challenges while building a future in aviation.

• Weekly pay
• Paid training and uniforms
• Paid time off
• 401(k) plan
• Global career opportunities across dnata’s cargo, catering, and ground handling divisions

IAD VIRGINIA, 23941 Cargo Dr, Dulles, Virginia, United States of America