Logistics & Support Services

Job Description Summary

Who We Are & What We Do

We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation. With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust.

Our mission is to To help life science organizations advance clinical and commercial operations through personalized, high-quality supply chain, sourcing, storage, and logistics solutions, enabling customers to move science forward and deliver life-changing innovations. We will provide our employees with an inspiring and excellence-driven work environment that offers opportunities for development and professional fulfillment. Our culture is guided by the following values and behaviors that bring them to life in our daily work: customer centric, entrepreneurial spirit, growth mindset, continuous improvement, and quality first.

The Associate – Shipping and Receiving /Logistics Support is responsible for ensuring high quality packaging, shipping and receiving services, as well as providing courier services as necessary. This role will be responsible for performing a variety of archiving duties. We are looking for a strong team player, ideally with some logistics/shipping experience who is detail oriented.

• Develop an understanding of our work and how it must be completed in compliance with applicable US and OECD regulations and our Standard Operating Procedures
• Develop an understanding of Chemical Safety and the proper use of safety equipment
• Understand the Standard Operating Procedures and equipment associated with their duties
• Understand the significance of Quality Control procedures and perform their work accordingly
• Conduct courier services
• Ensure vehicle logs and driving records are present and up to date
• Complete packaging and ship material following the regulatory requirements and transportation guidelines
• Verify receipts to ensure damage free products are introduced into our system, discrepancies are properly documented, and accurate records are maintained
• Place all incoming and outgoing materials in appropriate staging and storage locations
• Preserve the quality and integrity of materials while loading and unloading activities occur
• Promote the importance of inventory accuracy and aid all other coworkers in all inventory movements as necessary
• Ensure Receiving/Warehouse areas are safe, clean, and presentable at all times
• Maintain knowledge of the Standard Operating Procedures of the Archives
• Perform other duties as assigned by appropriate supervisory personnel

High school graduate (or equivalent)

Able to follow written and/or verbal instructions

Capable of producing quality work

Excellent oral and written communication skills

Ability to use Microsoft Office (Excel, Word and PowerPoint)

Ability to lift 75 pounds on a regular basis and operate equipment associated with a warehouse / archive (forklift, etc.)

General understanding of PPE and MSDS

Working knowledge of warehouse, logistics, shipping, and receiving operations, including inventory control and documentation practices; prior experience preferred.

Strong communication, organization, and time management skills with a high level of attention to detail and recordkeeping accuracy.

Ability to follow SOPs, safety requirements, PPE requirements, and applicable regulatory guidelines, including DOT shipping requirements.

Proficiency with Microsoft Office and basic computer/data-entry systems.

Ability to work independently and collaboratively in a fast-paced environment with changing priorities.

Ability to safely lift up to 75 pounds and operate warehouse equipment and company vehicles as required.

Work is performed in warehouse, archive, and loading dock environments, including climate-controlled and outdoor-adjacent areas. Frequent standing, walking, bending, lifting, and material handling throughout the workday, including lifting up to 75 pounds. Regular use of warehouse equipment, packaging tools, and company vehicles for courier activities. Exposure to varying temperatures, chemicals, hazardous materials, and regulated shipments requiring adherence to PPE and safety protocols.

Fast-paced…