Warehouse Associate

The Warehouse Associate functions as the support team for the production processing team; responsible for receiving, presorting and preparing donations and other product for distribution to the sales floor, assists donors and customers while keeping the store clean, safe and organized.

• Provide exceptional customer service when interacting with donors, ensuring a positive experience
• Accept donations and properly stack all carts
• Weigh and record weights correctly of all product received
• Break down boxes, bale clothes, linens or cardboard as needed, prepare seasonal product as needed
• Organize all hanger carriers; filling all hanger rails on the sorting tables
• Properly label and move filled gaylords to the proper area
• Pair shoes and test electronics
• Help prepare rugs and furniture for sales floor, provide furniture carry-out
• Assist in loading and unloading trucks and trailers
• Support processing team when needed including placing and removing items from the sales floor
• Empty all trash cans daily, clean bathrooms and breakroom daily, dry and wet mop floors daily
• Record storage inventory daily
• Safely operate forklift and pallet jack to maintain efficient workflow
• Collaborate with production and warehouse team to meet daily, weekly and monthly sales targets
• Assist in training and guiding new team members as needed
• Maintain an organized, clean and safe work area, report any potential hazards at the store
• Work independently, effectively and efficiently while paying close attention to detail
• Follow policies and procedures
• Perform additional and alternate roles at the request of supervisor

• Customer service experience, previous experience in warehouse operations
• Friendly personality, trustworthy, dependable, responsible
• Strong work ethic and organizational skills with the ability to multi-task in a fast-paced work environment
• Excellent communication, organizational and math skills, ability to read and write, Spanish is a plus
• Valid forklift certification for employees assigned to use
• Flexibility to work weekdays/nights, weekends, and holidays based on store’s operational needs, overtime may be required
• Physical stamina with frequent standing, bending, walking, ability to lift 35-50 lbs, push/pull 1000 lbs on wheels
• High School Diploma or equivalent certificate