Groomer, Petsense

Location: Madison Heights

Groomer, Petsense

Pay Range:
$13.02

- $13.96
hourly

** Overall

Job Summary *
* This position is responsible providing professional grooming services for dogs using the knowledge of canine characteristics and grooming styles and techniques.

** Essential Duties and Responsibilities (Min 5%)*
* + Deliver world class customer satisfaction

+ Answer phone and schedule appointments

+ Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.

+ Book appointments and greet pets as they come in

+ Report all accidents and injuries to the Store Manager promptly

+ Follow bathing/grooming procedures as outlined

+ Clean ears, clip nails and perform other needed services

+ Adhere to customer instruction of clipping pattern desired

+ Clip dog's hair according to determined pattern, using electric clippers, combs, and shears

+ Comb and shape dogs' coat

+ Talk to live animal, or use other non-physical techniques to keep animal calm

+ Complete and maintain customer and company forms

+ Properly and completely fill out required grooming forms

+ Observe all safety rules and procedures and adhere to safety standards

+ Sweep, vacuum, clean and sanitize cages, tubs and other cleaning as needed to maintain standards

+ Assist in store operations as needed

** Required Qualifications*
* Experience:

Minimum of 1-year experience grooming/styling pets.  Must be comfortable working with dogs and cats.

** Must provide own tools (clippers, blades, shears) or be willing purchase required tools.*
* Education:

High school diploma or equivalent.  Successful completion of Paragon Level 1 & 2 training provided by Petsense. Any suitable combination of education and experience will be considered.  Regardless of education level, Associates must be able to read, write and count accurately.

** Preferred knowledge, skills or abilities*
* + Operate and use all grooming tools and equipment including bathing tubs, brushes, steel combs, barber shears, scissors, clippers, driers, and bathing products such as perfumed shampoo and soaps

+ Ability to read, write, and count accurately.

+ Communicate effectively with customers

+ Display compassion with animals and treat them accordingly

+ Exhibit attention to detail

+ Read, write, and count to accurately complete all documentation

+ Lift and carry pets generally weighing 0-50 pounds

+ Work varied hours, days, nights, and weekends as business needs dictate

+ Stand and walk for long periods of time

+ Safely work around pets and pets' waste

** Working Conditions*
* + Working environment is favorable, generally working inside with moderate noise.

+ Exposure to wet conditions, particularly when bathing dogs.

+ Exposure to cats and dogs of all sizes, breeds, and temperaments.

+ Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.

+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.

** Physical Requirements*
* + Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.

+ Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.

+ Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.

+ Ability to utilize grooming instruments including shears and dryers.

+ Ability to frequently lift or reach merchandise overhead.

+ Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.

+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.

+ Ability to read, write, and count accurately to complete all documentation.

+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.

+ Ability to successfully complete all required training.

+ This position is non-sedentary.

+ It is essential to operate all equipment related to your job duties effective, safely, properly, and accurately; and to provide the highest level of customer service.

+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.

** Disclaimer*
* _This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  The Associate should perform all duties as assigned by his/ her supervisor._

** Company Info*
* At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive…