Quality Management Systems Engineer

Innovative is built by people who take ownership of their work and pride in thesolutions they deliver. From engineering and fabrication to installation and service, ourteams work together to support critical industries that cannot afford downtime. Wefocus on building meaningful careers and strong teams.

Salary: Dependent of experience

Posted:

Employee Type: full-time

Education Required:
• Bachelor's degree in Engineering, Manufacturing, Quality, Life Sciences, or related field preferred

Travel Required: No

Quality Management Systems Engineer

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world.

Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees with the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

Job Role:

The QMS Engineer manages, maintains, and continuously improves Innovative's Quality Management System (QMS), ensuring products consistently meet quality, engineering, regulatory, and customer requirements. This role partners with Engineering, Manufacturing, Production, Procurement, and Project Management to standardize quality systems, ensure process compliance, support validation activities, investigate nonconformances, and drive continuous improvement throughout the organization.

Key Duties:

• Maintain, improve, and ensure compliance with the Quality Management System (QMS).
• Develop, document, execute, and validate quality procedures, work instructions, inspection plans, Factory Acceptance Testing (FAT) protocols, and quality documentation in support of GMP and Commissioning, Qualification, and Validation (CQV) requirements.
• Support qualification and validation activities, including IQ/OQ/PQ documentation and protocol execution where applicable.
• Lead investigations of nonconformances, deviations, and customer quality issues using structured root cause analysis.
• Develop, implement, and verify the effectiveness of Corrective and Preventive Actions (CAPA).
• Analyze quality trends, process capability, and key quality metrics to identify continuous improvement opportunities.
• Ensure manufactured products conform to engineering drawings, specifications, quality standards, and customer requirements.
• Manage Engineering Change Notices (ECNs) and assess quality impacts of manufacturing and process changes through change control.
• Coordinate PCIs, SNCRs, DRs, KQPs, and other quality documentation.
• Plan and perform internal quality audits and support supplier and customer audits as required.
• Support new product introductions, manufacturing readiness, risk assessments, and process validation activities.
• Partner with cross-functional teams to ensure quality is designed into manufacturing processes and products.
• Coordinate quality system training and provide technical guidance to manufacturing and quality personnel.
• Monitor quality KPIs to improve product quality, reduce waste, minimize rework, and increase customer satisfaction.

Requirements:

• Bachelor's degree in Engineering, Manufacturing, Quality, Life Sciences, or related field preferred; equivalent experience considered.
• Five or more years of experience in Quality Engineering, Manufacturing Engineering, or Quality Systems.
• Experience supporting Quality Management Systems, CAPA, change control, deviation investigations, quality audits, and continuous improvement initiatives.
• Working knowledge of GMP principles, validation documentation, and CQV methodologies preferred.
• Strong understanding of manufacturing processes, engineering drawings, BOMs, specifications, and document control practices.
• Experience with ECNs, ERP/MRP systems, and quality methodologies including SPC, FMEA, 5 Whys, Kaizen, and risk-based decision making.
• Excellent analytical, organizational, documentation, and communication skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Ability to work in both office and manufacturing settings and occasionally lift up to 25 pounds.

Preferred Qualifications:

• Experience in GMP-regulated manufacturing, pharmaceutical, biotechnology, food, medical device, or other highly regulated industries.
• Experience supporting equipment…