Leasing Consultant

Job Details

Job Location:

Yorktown and Rivermeade I - Yorktown, VA 23690

Position Type:
Full Time

Salary Range: $20.50 - $21.50 Hourly

Travel Percentage:
Up to 25%

Yorktown Square I & II Apartments and Rivermeade Apartments I & II - 100 Rivermeade CT Yorktown , VA 23690

Build relationships. Help people find a place to call home. Grow your career with a mission-driven organization.

Community Housing Partners (CHP) is looking for a customer-focused, organized Leasing Consultant I to support leasing and resident services at one of our affordable housing communities.

In this role, you’ll be one of the first people prospective residents meet and an important resource for current residents. You’ll help guide applicants through the leasing process, maintain accurate resident records, support occupancy goals, and work closely with the Property Manager and maintenance team to keep the community running smoothly.

This is a great opportunity for someone with strong customer service skills who wants to build a career in property management and affordable housing.

Community Housing Partners Ranked No. 2 Nationally, Named to Best Places to Work in Virginia List

• Predictable schedule — primarily Monday–Friday, 8–5 with an on-call schedule (not constant nights/weekends)
• 30 days off in your first year — real time to recharge
• Competitive pay starting at $20.50 per hour + overtime + bonus potential
• Benefits that start within 30 days — no long wait periods. Medical, Dental, and Vision start on the 1st of the month after your hire date. Paid maternity and paternity leave after 90 days.
• Retirement contributions you don’t have to chase — we invest in you automatically. Our 403(b) retirement plan includes a 3% company contribution regardless of whether you contribute, plus an additional match of up to 2%.

Learn more about CHP employee benefits:

www.communityhousingpartners.org/benefits

• Welcome prospective and current residents in person, by phone, and electronically.
• Conduct property tours and explain lease terms, eligibility requirements, and community policies.
• Build positive resident relationships and respond to questions and concerns professionally.
• Support lease renewals and resident retention.

• Accept, process, and track rental applications and waiting lists.
• Verify applicant income, eligibility, and required documentation.
• Prepare leases, move-in paperwork, and other leasing documents accurately.
• Help maintain strong occupancy by keeping the leasing process moving and coordinating unit readiness.

• Assist with resident certifications and recertifications.
• Maintain accurate, organized, and audit-ready resident files.
• Follow Fair Housing requirements and affordable housing regulations.
• Escalate complex eligibility or compliance questions to the appropriate manager or compliance team.

• Assist with move-in and move-out inspections and documentation.
• Maintain leasing, occupancy, and resident records.
• Coordinate with maintenance staff regarding unit readiness and resident needs.
• Support marketing and outreach efforts to generate leads and maintain property visibility.

• High school diploma or equivalent required.
• Customer service experience required.
• Property management, leasing, housing, or related experience preferred.
• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities and follow established processes.
• Comfortable working with residents, applicants, coworkers, and community partners.
• Ability to learn Fair Housing and affordable housing program requirements.
• Ability to obtain required Fair Housing certification…