Property Manager

Job Details:

Job Location:

Highlands Apartments - Broadway , VA, Position Type:
Full Time, Salary Range: $58500.00 - $65000.00

Salary, Travel Percentage:
Up to 10%, The Highlands II - 185 Lee Jackson Court Broadway , VA 22815

Build a Career. Lead a Community. Make an Impact.

If you know how to keep a property organized, support residents, lead a team, and keep operations moving, Community Housing Partners may be the place for you.

We’re looking for a Property Manager I to take ownership of the day-to-day operations of a community while building strong relationships with residents, employees, vendors, and partners.

This role is ideal for someone who enjoys responsibility, solving problems, developing a team, and seeing the direct impact of their work every day.

• Community Housing Partners Ranked No. 2 Nationally, Named to Best Places to Work in Virginia List
• Predictable schedule - primarily Monday-Friday, 8:00 a.m.
  
  -5:00 p.m.
• 30 days off in your first year - real time to recharge.
• Competitive pay + bonus potential
• Benefits that start within 30 days - no long wait periods. Medical, Dental, and Vision coverage starts on the first of the month after your hire date. Paid maternity and paternity leave is available after 90 days.
• Retirement contributions you don’t have to chase - we invest in you automatically. CHP's 403(b) retirement plan provides contributions of up to 5%. The company contributes 3% regardless of an employee’s contribution and matches an additional 2% of the amount an employee contributes.

• Lead daily property operations, including leasing, resident services, rent collection, maintenance coordination, and administrative functions.
• Maintain strong occupancy with a goal of 97% or greater while minimizing vacancy loss.
• Coordinate timely unit turns and support unit readiness within 10 days or less.
• Conduct property and unit inspections and ensure property condition standards are maintained.
• Monitor rent collections, income, expenses, and overall financial performance.
• Collect, post, track, and reconcile resident payments accurately.
• Manage property budgets with appropriate guidance and maintain accurate financial records.
• Complete required financial reports and documentation accurately and on time.
• Maintain compliance with applicable affordable housing programs, including LIHTC, HUD, RD, and Fair Housing requirements.
• Complete resident certifications and recertifications accurately and within required timelines.
• Maintain organized and accurate compliance files and documentation.
• Support audits, regulatory reviews, agency inspections, and monitoring processes.
• Supervise on-site employees and coordinate daily work activities.
• Support hiring, onboarding, training, coaching, and development of property staff.
• Establish clear expectations and maintain team accountability.
• Coordinate with maintenance staff to prioritize work orders, preventative maintenance, inspections, and unit turns.
• Address resident questions, concerns, complaints, and conflicts promptly and professionally.
• Maintain productive relationships with residents, vendors, community partners, regulatory agencies, and internal teams.

• Can confidently manage property operations while keeping residents and team members at the center of the work.
• Knows how to balance leasing, collections, compliance, maintenance, and resident needs.
• Is organized, dependable, and comfortable managing multiple priorities.
• Can lead a team, set expectations, delegate effectively, and maintain accountability.
• Communicates clearly and professionally with a variety of audiences.
• Takes ownership of problems and follows through to resolution.
• Understands the importance of accurate records, deadlines, and regulatory compliance.
• Can remain professional and solutions-focused when handling resident concerns or challenging situations.

• High school diploma or equivalent required.
• Bachelor’s degree in business, real estate, property management, or a related field preferred; equivalent relevant experience may be considered.
• Property management, leasing, operations, customer service, administrative, or compliance experience preferred.
• Experience with affordable housing programs such as HUD, LIHTC, RD, or similar programs preferred.
• Knowledge of Fair Housing requirements preferred.
• Working knowledge of budgeting, rent collection, financial reporting, and expense management.
• Strong organizational, time-management, problem-solving, and…