In Room Dining Supervisor

Overview

The Omni Homestead Resort & Spa is a four-season resort located in the Allegheny Mountains of Virginia. Since 1766, we have offered guests Southern hospitality at its best, with superb restaurant dining experiences, championship golf, spa, winter sports and activities for families and corporate events. Associates enjoy a dynamic work environment, comprehensive training and mentoring, and a culture of respect, gratitude and empowerment.

If you are a friendly, motivated person with a passion to serve others, this may be your perfect match.

US-VA-Hot Springs

Position:
In Room Dining Supervisor

Requisition :
•

Location:

The Omni Homestead Resort & Spa
• Category:
Food & Beverage • # of Openings: 1

Ensure proper training and supervision of all personnel to deliver prompt, courteous service in a manner that complies with Omni Food & Beverage standards and company policies and procedures. Be the Manager on Duty in the absence of a Food & Beverage Manager.

• Perform daily and monthly inventories.
• Ensure proper tray set up procedures.
• Monitor guest room floors to ensure a smooth day-to-day operation.
• Participate in Room Service sales promotions.
• Monitor and respond appropriately to feedback from guests.
• Be creative with enhancing or upgrading amenities.
• Create amenities for sales promotions.
• Review food and beverage preparation for quality and presentation.
• Follow prepared upselling scenarios to encourage additional sales.
• Provide approximate delivery times for orders.
• Prepare payment of checks.
• Maintain knowledge of the food menu and wine list.
• Adhere to all liability laws.
• Print reports at the end of the shift and complete banking procedures.
• Have knowledge of minibar systems, including stocking and ordering products.

• Previous Food & Beverage experience, preferably in hospitality.
• High School diploma or GED preferred.
• Ability to multitask effectively.
• Strong leadership, development and training abilities.
• Strong communication skills.
• Good problem-solving skills.
• Food Handler and TABC certification required.

Equal Opportunity

Employer:

Omni Hotels & Resorts is an equal opportunity employer – disability and veteran. EEO posters and additional information are available as required by law. If you need special assistance applying for a posted position, please contact applica