Restaurant Manager-Front of House

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Restaurant Manager-Front of House

Restaurant

The Goodstone Inn & Restaurant

General Manager

The Restaurant Manager – Front of House is responsible for leading daily front-of-house operations and ensuring a consistent, high-quality guest experience. This role provides visible leadership on the floor, supports service execution, and plays a key role in stabilizing and rebuilding the front-of-house team during a period of transition. This position works closely with the Executive Chef and General Manager. While the role does not oversee back-of-house operations, it is responsible for front-of-house service standards, staffing, training, and guest satisfaction.

This is a hands-on leadership role suited for someone who thrives in a small, evolving hospitality environment and is comfortable leading from the front.

Front-of-House Operations

• Own and oversee daily front-of-house restaurant operations.
• Maintain consistent service standards aligned with Goodstone’s hospitality expectations.
• Ensure proper execution of service flow, pacing, and guest engagement during service.
• Be highly visible and actively engaged on the floor during peak service periods.
• Address guest concerns in real time and ensure thoughtful service recovery when needed.

Team Leadership & Staffing

• Lead, schedule, train, and support front-of-house staff.
• Establish clear expectations, accountability, and professionalism within the FOH team.
• Step in as needed during staffing shortages to support service continuity.
• Foster a collaborative, team-oriented environment focused on service excellence.
• Partner with leadership on hiring, onboarding, and training efforts.

Collaboration & Communication

• Work collaboratively with the Executive Chef to ensure smooth service execution.
• Maintain open communication between FOH and BOH to support a cohesive guest experience.
• Partner with the General Manager on operational priorities and improvements.

Wine Knowledge & Service Support

• Support wine service standards in the dining room.
• Confidently assist guests with wine selections and basic pairing recommendations.
• Provide guidance to service staff on wine fundamentals and proper service techniques.
• Ensure wine is stored, handled, and served appropriately.

Experience:

• 3–5 years of experience in restaurant management, front-of-house leadership, or a similar supervisory role.
• 3–5 years of hands-on wine experience in a restaurant or hospitality setting.
• Working knowledge of wine varietals, regions, service standards, and basic food pairings.
• Strong leadership presence with a floor-first, guest-facing approach.
• Comfortable operating in a hands-on, fast-paced, and evolving environment.
• Ability to solve problems, adapt, and take ownership of outcomes.
• Flexible schedule required, including evenings, weekends, and holidays.
• Sommelier certification is not required.

• Active restaurant environment requires prolonged standing and walking.
• Ability to lift up to 50 pounds occasionally.
• Frequent interaction with guests and staff.
• Clear communication and attention to detail are required.

This position supervises front-of-house staff during service.

• Fast-paced, upscale restaurant environment.
• Regular interaction with guests, staff, and leadership.
• Must be visible and engaged on the floor during peak service periods.

This job description is not intended to be a comprehensive listing of all duties or responsibilities. Duties may change at any time, with or without notice.

Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.