Front of House Lead Supervisor Job McGaheysville Virginia USA,Restaurant/Food Service

Location: McGaheysville

Massanutten Resort

Front of House Lead Supervisor - What You’ll Do

Be a key part of the leadership team that keeps the front-of-house running smoothly and guests coming back for more. You’ll jump in to support daily service, assist with opening and closing set‑up and breakdown, and help keep the floor energized and organized during service. You’ll shine as a guest experience champion by confidently resolving escalated concerns and turning moments into memorable wins.

As a friendly resort ambassador, you’ll share helpful information about on‑site offerings and nearby attractions. You’ll also help set the standard for excellence by actively promoting a safe, clean, and well‑run environment and encouraging your teammates to do the same.

Required

Excellent written and verbal communication skills
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Excellent customer service skills
Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)
Understanding of ABC regulations

Previous food and beverage experience
Must be at least 21

Preferred

Serve safe certification
Previous food and beverage management experience

Typical Schedule Days

Full availability required, including mornings, nights, weekends, and holidays

Hours

Varied hours depending on hours of operation and business demands

Core Responsibilities

Oversee opening and closing of restaurant
Place orders as needed
Assist with daily operations of cooking, serving, and dishwashing
Oversee/participate in putting away stock, including alcohol, in the correct manner
Assist and oversee monthly inventory
Coordinate and oversee meal quality within guidelines of menu, dietary requirements, and the standards of appearance, taste, temperature, and sanitation served to guests
Other duties as assigned by management

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.