Shift Manager

Location: Amherst

Bring your leadership, build your skills, and help run great shifts in a fast, supportive environment. We’re hiring Shift Managers who love coaching teams, serving guests, and keeping standards high.

Pay & Schedule Payrate: starting at $16.75 - $18.50 per hour with experience & availability

Flexible scheduling with emphasis on mid, closing, and weekend coverage

Benefits & Perks Paid vacation
* Archways to Opportunity education:
High School diploma program, annual college tuition assistance, and English Under the Arches Medical, dental, and vision coverage
** MCD Perks employee discount program (including cell-phone discounts)
Free uniform shirts and PPE; free shift meal Closed on Thanksgiving and Christmas Day
* Eligibility requirements apply.
** For eligible positions/participants; plan details provided upon hire.

What You’ll DoOwn the shift:
Plan, position, and set targets to deliver results

Lead the team:
Coach, train, and model correct procedures and hospitality

Protect food safety & quality:
Enforce standards and verify routines

Deliver great guest experiences:
Fast, accurate, friendly service—every order

Run a safe, clean restaurant:
Verify cleanliness, maintenance, and security checks

Manage operations:
Inventory, cash handling, deployment, and shift documentation

Communicate & hand off:
Brief the next Shift Manager to ensure smooth transitions

Hit the numbers:
Help your department and shift meet goals for service, quality, and profitability

What You’ll Bring Prior leadership experience in restaurant, retail, or hospitality preferred

Strong communication, coaching mindset, and a team-first attitude

Reliability in a fast-paced environment; calm under pressure

Commitment to safety, cleanliness, and food quality standards

Must be 18+ to serve as a manager in our restaurants

Growth & Training You’ll receive paid training, ongoing development, and a clear path to advance.

How to Apply

Ready to lead a winning shift? Apply today and let’s talk.

Franchisee Notice This position is with a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is the sole employer responsible for all employment decisions, including hiring, scheduling, compensation, and policies. By applying, you acknowledge your application will be submitted to and reviewed by the franchisee organization. McDonald’s USA will not receive a copy and has no involvement in hiring decisions.

Equal Opportunity Employer Mc Donald ’s and its franchisees are committed to diversity and inclusion in the workplace.

This posting provides a general overview and does not list every task or essential function performed in the role.