Manager, Retail

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Restaurant Manager is responsible for overseeing daily operations, ensuring a high level of guest satisfaction, managing a motivated team, and driving store profitability. This position requires strong leadership, organizational, and customer service skills to deliver high-quality food and beverages in a fast-paced environment.

• Recruit, train, and supervise team members
• Ensure compliance with company policies, procedures, and standards

• Oversee daily store operations, including opening and closing procedures
• Ensure that all food safety procedures are followed and that equipment is maintained properly

• Maintain high standards of guest service, addressing complaints and concerns professionally
• Implement strategies to drive sales, increase guest loyalty and improve overall store performance

• Track store financial performance including sales, labor costs and inventory control
• Manage cash handling, banking, and financial reporting procedures

• Competitive wages
• Awesome team-oriented environment
• Great potential for growth within the company
• Health, Dental and Vision insurance
• Company matched 401K
• Weekly pay
• Paid Vacations
• Birthday Bonus
• Anniversary Bonus
• Manager of the month
• Manager of the Quarter
• Manager of the year
• Quarterly team building outings
• Vendor discounts

This role is perfect for someone who thrives in a fast-paced environment, has a passion for customer service and can motivate a team to deliver excellent results.