Retail Sales Associate

Position Details

Retail Sales Associate / Retail Customer Service (Pawnbroker) –

Location:

802 W. Moore Ave, Terrell, TX 75160 – Pay range: $14.00 to $15.00 per hour (based on experience).

EZCORP is looking for motivated retail sales associates to provide excellent customer service and support its pawn and retail operations. The role offers a paid training program, competitive wages, uncapped bonus potential, and benefits. The position is an entry‑level role that advances through certification, lead, and assistant manager pathways.

• Interact with customers daily, facilitating sales, loans, extensions, and pawn agreements for jewelry, electronics, musical instruments, and other items.
• Provide a friendly, courteous, and respectful environment, maintaining a high level of customer satisfaction.
• Process sales, loans, and store credits accurately, using the point‑of‑sale system.
• Perform opening and closing store duties, including cash handling and loss prevention.
• Assist in inventory management, merchandising, and visual displays.
• Collaborate with team members to meet or exceed daily performance targets.

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong multitasking and organizational skills.
• Pass a criminal background check and drug test (post‑offer).
• Knowledge of commonly pawned items (tools, jewelry, firearms, electronics) is a plus.
• Sales experience is a plus.
• Bilingual ability is a plus.

You will begin as a Trainee in a 5‑week paid training program, earning a $0.50 hourly raise and promotion to Pawnbroker upon completion. Continued advancement can lead to Pawnbroker Certification (+$1/hr), promotion to Lead Pawnbroker (Shift Leader), and eventually to Assistant Manager through a 6‑month training program that builds store‑running skills.

• Free Health Insurance coverage for employees.
• Competitive wages and uncapped bonus potential.
• Paid time off, holiday pay, and store discounts.
• 401(k) with company match.
• Great working hours, better than traditional retail.
• Paid performance bonuses based on store and individual results.

This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. EZCORP is an Equal Opportunity Employer.