Delivery Co-worker

Position: Home Delivery Co-worker
Location: Richmond

What you'll need to have

* You have at least 6 months of customer service work experience in retail, distribution, or similar environment

* Your coordination skills are top notch - you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that!)

* You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face

* You are a total people-person and can strike up a conversation easily

* Organization is your middle name… (or it should be because you are all for it!)

* You are very comfortable with computers and are generally technology-savvy

* You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

A day in your life with us

* Be an IKEA Ambassador by recognizing that the customer experience depends on your core ability to prepare and deliver the right products to the right customer quickly and efficiently

* Pick and stage deliveries for customer pick-up, ensuring order accuracy

* Be aware of daily and weekly service delivery targets

* Assemble furniture when required to determine quality/usage issues

* Maintain stock accuracy and inventory integrity

* Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards

* Assist your team members with additional duties, as required

About this work area

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We're a bunch of people who are truly passionate about people!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development.

In addition, we offer a comprehensive Total Rewards package to all co-workers including:

* Wellness days (in addition to your vacation days!)

* Extended health, dental, and vision coverage (for you and your family)

* RRSP with IKEA contribution matching options

* Eligibility for our annual IKEA bonus incentive plan

* Flexible spending account

* Life insurance

* Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)

* Bereavement leave

* Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Home Delivery Co-worker.

The starting rate/ salary for this position is 19.28 CAD