Delivery Driver; Grafton Station Ln Tip

Company Description

OUR VALUES:

• The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.
• We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.
• That’s why we are committed to building a culture that welcomes seeks to understand and values everyone’s whole self.

SUMMARY Responsible for delivering food to customers. Receives cash payments and verifies credit card information for orders received telephonically. Needs to project a favorable image of the restaurant. Incumbent is responsible for providing his/her own vehicle with insurance for deliveries. Salary: $12.80 + Tips

• (60%) Provide Best in Class Customer Service:
  Greet customers on all deliveries with a positive attitude, deliver products to the specific location requested by the customer, ensure all orders are accurate, verify customer information and complete customer callbacks before leaving the store, respond promptly to any customer concerns or inquiries and correct any service issues.
• (10%) Maintain Image and Cleanliness of the Store:
  Maintain image by wearing a clean uniform and keeping the store clean and organized, maintain personal hygiene and company image standards, clean and sanitize the store and maintain all cleanliness responsibilities (hot bags, counters, phones, monitors, keyboards, credit card readers, door handles, lobby, dishes, etc.).
• (10%) Operate Store Technology:
  Operate the store POS system, use the driver app with every delivery, use Zenput to check‑in, check‑out, etc., use the scheduling app to provide availability, arrange personal schedule and review available shifts.
• (10%) Maintain Food and Team Member Safety:
  Keep food safe on deliveries by maintaining food safety standards, maintain a clean vehicle and hot bags and park in a safe location while on deliveries, prepare for deliveries by prepping ahead of the delivery (gas, GPS app, bank, pen, etc.), always drive (or ride) safely and defensively, assess, maintain, clean and sanitize eBikes before and after each shift, handle cash safely and securely and drop all cash and receipts with customer information after each delivery.
• (10%) Store Operations:
  Assist customers with carryout and deliver carside orders to customers when needed, take occasional phone orders, restock the reach‑in cooler and other items, place box toppers on all Domino’s products and deliver flyers or door hangers to market the store.

• Must be 18 years of age.
• Valid driver’s license with safe driving record meeting company standards.
• Access to insured vehicle which can be used for delivery.
• Prior experience in a customer service or similar role preferred.
• Possesses navigational skills to read a map, locate addresses within designated delivery area and able to navigate adverse terrain including multi‑story buildings.
• Proven ability to work as a part of a team to achieve a common goal.
• Ability to problem solve and resolve customer concerns and/or complaints.
• Must be able to process the correct change for cash orders.
• Excellent verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Must embody Domino’s Values:
  Do the Right Thing;
  Put People First;
  Create Inspired Solutions;
  Champion our Customers; and Grow and Win Together.

Identify any other requirements, such as travel, work environment, location, working hours, and requirements for driving specific job duties.

Exposure To:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk‑in cooler. Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing:
Talking and hearing on telephone. Near and mid‑range vision for most in‑store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving.

Temperaments:
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Domino’s Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.

Domino’s Pizza