Lead Retail Sales Associate - Women's

Location: Richmond

At Orvis, our Sales Associates are front line Retail Guides-inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic LEAD RETAIL GUIDE who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will:

Create a store atmosphere that is welcoming and inclusive
Serve as a brand ambassador and lead by example in a fast-paced retail environment
Set the tone for your team to consistently deliver an exceptional customer experience
Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE'RE LOOKING FOR:

Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe

Experience with women's apparel
Ability to engage customers and to suggest product in an authentic and helpful manner
Confidence in observing and coaching selling opportunities to develop the team
Strong computer skills; ability to learn and apply business programs and assist others
Ability to solve problems for customers and associates, handling ambiguity with sound judgment
Reliability and responsibility to open and close the store
Creativity and visual merchandising skills are a plus
Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets
Ability to lead the sales floor for extended periods of time
Maintain a safe, clean and orderly workspace by following all safety policies and procedures

WHAT WE OFFER:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:

Medical, vision, and dental coverage
Monthly Team Incentive Program
Employer Matched 401(k) savings plan
Paid time off and holiday pay
Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
Fly Rod loaner program

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