Retail Assistant Manager
Listed on 2026-10-05
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Retail
Retail & Store Manager, Operations Management
Massanutten Resort
McGaheysville, VA 22840, USA
Job Summary
The Retail Operation Assistant Manager professionally manages all staffing related issues including interviewing, hiring, scheduling and training. Additionally, the ROAM assists the Retail Operations Manager with determining product mix, pricing and inventory for the separate retail locations that make up the Retail Dept. Also provides guests information about the store, its merchandise, the resort, and the surrounding area with excellent customer service skills.
Analyzes sales trends to determine optimal staffing levels, merchandise mix and retail prices of merchandise.
Required
- 2+ years of management experience in the hospitality or retail industry
- Excellent written and verbal communication skills
- Strong attention to detail and organization skills
- Previous guest service experience
- Strong computer skills including Microsoft Office and POS knowledge
- Serve Safe or similar food management certification within 30 days of hire
- Valid driver license and approved driving record
- Must be at least 21
Preferred
- 2+ years of gift/fashion purchasing experience
- Associate's degree or higher
- Knowledge of resort operations
Job-Type:
Full-Time
Typical Schedule
Days:
- Varies including weekends and holidays
Hours:
- Varies including evenings
Compensation:
Core Responsibilities
- Interview, hire, train, and terminate staff members, including store supervisors and assistants
- Responsible for preparing weekly schedule for all retail locations, including all levels of employees
- Work in conjunction with Operations Manager & Merchandising Manager to ensure optimal product placement within each location, and within the department as a whole,accomplished by meeting with vendors, and attending regional and national trade shows
- Manage and maintain POS system software
- Be able to perform all tasks required from Retail Associate to Store Supervisor positions, including Inventory Control and Consumable Products Specialist
- Develop and implement training programs for Retail staff
- Other duties as assigned by management
Equal Opportunity Employer
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