Outside Sales Representative

About Us

Centrex is a leading provider of process and flow control solutions, specializing in pumps, filtration systems, valves, and engineered equipment for industrial applications. With a focus on technical expertise and customer-driven service, we support a wide range of industries—including chemical processing, water treatment, and manufacturing—with tailored, high-performance solutions. Our team partners with top-tier manufacturers to deliver reliable systems that keep operations running efficiently and safely.

Centrex Technical Sales operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission‑critical components to a diverse array of end markets and applications.

Sell, build, and maintain customer and sales base within specified territory to all inquiries by performing the following duties.

• Contact and visit customers to build and maintain relationships by email, phone, fax, letter, and personal visits.
• Compile list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources.
• Generate written quotes with supporting correspondence to qualified prospects and follow up until the order is placed, lost, or the opportunity is closed.
• Talk with existing customers to determine current/future needs and current satisfaction, and build a relationship.
• Introduce new products to clients and prospects using samples or a catalog, display or demonstrate the product, and emphasize salable features.
• Quote prices and credit terms established and prepare sales orders as necessary.
• Communicate with the warehouse to estimate the date of delivery of the product to the customer.
• Help gather current marketplace information on pricing, products, merchandising techniques, etc., for the Sales Manager.
• Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, and participating in professional societies.
• Attend sales meetings as required and maintain open communication with the Sales Manager as to whereabouts for scheduling purposes.
• Maintain Outlook calendar day, prepare call reports weekly, and keep vehicle/maintenance log and expense accounts on a monthly basis.
• Cover customer service duties as needed in the absence of other customer service personnel.
• Other duties as assigned by the Sales Manager.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate’s degree or equivalent from a two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience. Background in the plastic industry is a plus. Must have a valid driver’s license and driving record that is acceptable to the company’s insurance policy.

This role may require travel to customer or supplier sites as needed.

Everyone’s an Owner of the Company:
Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits:
Enjoy an…