Personal Shopper - Sam's

Job Summary

Develops and supports Membership by providing information on membership benefits, promoting the value of Sam’s Club products and services, processing membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet membership goals. Maintains safety of the facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, proper forklift spotting, and handling hazardous materials.

Fulfills Member Fax‑n‑Pull and Click‑n‑Pull orders, ensuring accuracy of orders and invoices, and addressing out‑of‑stock merchandise to meet member needs. Provides member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. Complies with company policies, procedures, and standards of ethics and integrity while implementing action plans and engaging with the Open Door Policy.

Collaborates with managers, coworkers, customers, and partners to identify priorities, communicate progress, recommend improvements, and adapt and learn from feedback.