Relationship Banker or Senior Relationship Banker - Stone Gap Job Big Stone Gap Virginia USA,Sales

Position: Relationship Banker or Senior Relationship Banker - Big Stone Gap
Location: Big Stone Gap

Regular or Temporary:
Regular Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America).

Job Description

Provide an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provide financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Exercise advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.

Contribute to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships.

Support team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists.

Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.

Commit to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning.

Advise on consumer lending options and take loan applications.

Adhere to internal controls, operational procedures and risk management policies. Stay informed of all changes in policies and procedures to ensure compliance with current guidelines.

Ensure a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch.

QUALIFICATIONS Required Qualifications

High school diploma or equivalent education.

2 years of client sales and service experience.

Experience with sourcing and prospecting for new clients and client relationship building.

Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.

Demonstrated proficiency in basic computer applications, such as Microsoft Office.

Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements.

Ability to multi-task under time constraints.

Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.

Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Preferred Qualifications

Associate’s degree or higher.

Demonstrated ability to handle multiple priorities under time constraints.

Excellent verbal and written communication skills.

Ability to respond in a professional manner with a high level of service quality.

Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients.

Demonstrated ability in meeting or exceeding sales goals.

General understanding of bank operations, policies and procedures.

Salary and Incentives

Relationship Banker – annual base salary $45,760–$52,500. Additional incentive pay available.
Senior Relationship Banker – annual base salary $45,760–$58,500. Additional incentive pay available.

Benefits

Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, 401(k) plan.
No less than 10 days of vacation (prorated based on date of hire) during first year of employment, 10 sick days (also prorated), and paid holidays.
Eligibility for defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division.
Benefits are available for eligible employees working 20 hours or more per week.

Equal Employment Opportunity

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify. IER. Right to Work.

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