Associate Sales Consultant

Overview

Toll Brothers has been building luxury homes and communities since 1967. We are a Fortune 500 company operating in over 60 markets, serving first‑time, move‑up, active‑adult, and second‑home buyers.

Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect.

We seek a dynamic Associate Sales Consultant for a new luxury home community in Aldie, Virginia.

The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. The role focuses on helping achieve community sales goals, including traffic generation, sales, customer satisfaction and delivering a luxury customer experience from first visit through move‑in.

This position is on‑site 5 days per week.

• Generate Traffic
  • Assist in maintaining an online presence for the assigned community, updating , MLS, etc.
  • Support the online and onsite sales teams to help drive internet lead conversion.
  • Build and leverage relationships with real estate agents.
  • Conduct prospecting and appointment‑setting activities.
  • Coordinate with marketing to plan traffic‑generating activities.
• Drive Results
  • Learn how to manage the supply of quick‑delivery homes in the community.
  • Complete competitive analysis on products, features, neighborhoods, and amenities.
  • Monitor community and model homes to achieve White Glove Checklist standards.
  • Demonstrate model homes, community/floorplan features and homesites to customers.
    
    Utilize core applications (Salesforce, Pivotal, Microsoft Office, E1, etc.) to complete business needs and update customer information.
  • Assist in preparing and presenting real‑estate paperwork to new purchasers.
  • Attend and participate in all sales meetings.
• Customer Service
  • Provide an exceptional experience to customers visiting the sales center, building relationships and learning about their stories.
  • Partner with the design studio team to meet business objectives and enhance the customer experience.
  • Coordinate mortgage processes with TBI Mortgage, including front‑end application and back‑end loan tracking, documentation, and appraisal support.
  • Facilitate weekly communication with post‑sale customers.
  • Deliver the closing gift to homeowners.

• Experience in customer service with a focus on creating win‑win solutions.
• Interest in developing sales techniques to generate leads and secure customer commitment.
• Ability to collaborate with internal partners across departments.
• Negotiation skills to influence and persuade.
• Strong communication (oral and written) using proper grammar and clear organization.
• Coachable and willing to take on additional responsibilities.

• Real‑estate license required in some states.
• Weekend availability.
• Full‑time, 5‑day work week.
• Self‑starter motivated by mentorship.

• Bachelor’s degree.
• 1+ years sales and/or customer‑service experience.

Compensation is competitive. Benefits include comprehensive medical/dental, 401(k) with company match, discounted stock purchase, mortgage discounts, home and appliance discounts, and more.

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti‑discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s sex, age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.