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Customer Experience Guide — Car Buying & Appraisals

Job in Covington, Virginia, 24426, USA
Listing for: CarMax Business Services
Full Time position
Listed on 2026-06-26
Job specializations:
  • Sales
    Retail Sales, Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Covington

Car Max Business Services is looking for a Customer Specialist in Covington, Virginia. This role focuses on delivering outstanding customer service during the vehicle buying and selling process, ensuring a seamless experience. Responsibilities include guiding customers, assessing vehicle conditions, and handling transactions efficiently. The ideal candidate will possess exceptional communication skills and a high school diploma, with a preference for retail sales experience.

Car Max values transparency and integrity, aiming to build strong customer relationships while fostering a supportive team environment.
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