Volkswagen Sales Consultant

Sales Onboarding Program

Hendrick Volkswagen of Concord

Location:

7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Are you looking for a stable company to grow with? Hendrick Automotive Group is seeking a motivated Sales Consultant to join our Volkswagen sales team in Concord, NC! Ideal candidates should have knowledge in the retail industry with a willingness to continue their training for a successful career.

This role offers a rewarding opportunity to be an ambassador of the company, interacting with customers and helping them select the PERFECT vehicle to meet their needs. As a Salesperson, you are trained to use your knowledge of the latest Volkswagen car models and premium features to guide customers through the selection process and ensure that customers are aware of the various financing and leasing options available to them.

Volkswagen vehicles are known for their quality and style with a number of comparative advantages in the market, including its commitment to sustainability.

• $60,000 per year and above (based on sales performance) - Top Performers Earning $150k plus!
• Starting Salary Guarantee.

• Full Time, rotating day/evening/weekend shifts.
• Dealership hours between 9:00am-8:00pm.

Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. We offer NO COST Employee Healthcare Benefits, 100% Paid Training, and Team Culture like no other.

• Rewarding performance based pay plans and bonuses
• Sales Onboarding Program
• The Best Dealership Facilities in the Area
• 401(k) with Company Match
• Employee Discounts
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Paid Factory Training
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus

• Greet potential customers and introduce them to options based on make, type, and quality of vehicle desired.
• Answer customer questions regarding car features, pricing, financing and warranties.
• Provide test drives of vehicles and provide feedback on driving performance.
• Develop customer relationships through follow-up and follow-through.
• Negotiate vehicle prices and complete paperwork for sales.
• Monitor customer satisfaction and address customer concerns.
• Maintain current knowledge of product and dealership promotions.
• Ensure proper inventory levels are maintained.
• Keep abreast of new trends and industry developments.
• Follow up with customers post-sale to ensure satisfaction.
• Continuously improve sales performance through feedback.

• Valid Driver's License.
• College Degree, High School Diploma or equivalent.
• 2 years of direct customer-facing sales experience preferred (automotive or similar fast-paced environment).
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to handle customer inquiries in a professional and efficient manner.
• Computer literacy and ability to use customer databases.
• Confidence in sales ability and knowledge of best practices.
• Ability to build relationships with customers.

Intermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management.

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Duties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Ability to add, subtract, multiply and divide.

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

To perform the job successfully, an individual should demonstrate…