Residential Appliance & Refrigeration Field Service Technician

Location: Crozet

Residential Appliance & Refrigeration Field Service Technician Picture your day with Sears Home Services: your company vehicle is stocked, your route is optimized on our mobile app, and you’re on the way to restore comfort and convenience for homeowners. From a refrigerator that won’t cool to a washer that won’t spin, each stop is a new puzzle—and you’re the one who solves it.

Why You’ll Love This Work Every call is different—diagnose, troubleshoot, and repair appliances like refrigerators, washers, dryers, dishwashers, and microwaves with efficiency and  the trusted expert welcomed into customers’ homes, delivering a consistently excellent service experience.

Offer value-added solutions that keep homes cleaner, more comfortable & protected.

Maintain an organized, well-kept company truck and manage parts with precision.

Compensation & Rewards Hourly base pay: $18–$30, based on experience, certification, and location.

Benefits:
Comprehensive medical, dental, and vision. Plus, an employer-paid health care subsidy toward dependent-tier medical coverage under the Transform Health and Welfare Plan—up to $4,000 annually, prorated through the plan year.
401(k) match: 100% match on the first 3% of your before-tax contributions.

Additional earning opportunities:
Performance bonuses & sales incentives throughout the year.

Year-round stability:
Sears’ scale and breadth mean cross-training and steady work, all year.

Expert training:
Best-in-class instruction—Sears Technical Institute has trained tens of thousands of technicians over 60+ years.

Mentorship:
Onboarding buddy program and peer mentors to accelerate your growth.

Career pathways:
Advance and cross-train; our average tenure is over 12 years.

Tools & tech provided:
Company vehicle, uniforms, specialty tools, mobile phone, and an industry-leading app that eliminates paperwork and provides technical support.

What You’ll DoTravel between multiple homes daily to diagnose and repair major appliances with high quality and efficiency.

Deliver a superior customer experience at every interaction.

Recommend solutions that protect and enhance the household environment.

Keep your vehicle and parts inventory neat, compliant, and ready.

Perform other duties as assigned.

What You Bring High school diploma or GED.EPA Type I or EPA Universal certification.

Mechanical aptitude with diagnostic and repair tools; prior appliance repair experience preferred.

Comfort following documented procedures to ensure quality workmanship.

Smartphone proficiency (including ordering parts).Valid driver’s license in the state(s) where you work; ability to drive an automatic transmission vehicle.

Ability to travel extensively between service calls (up to 100%) and work variable, flexible hours with required overtime.

Strong reading comprehension of technical materials to answer questions, solve problems, and complete tasks.

Excellent verbal and written communication; ability to read, write, and speak English.

Physical capability to frequently lift/carry/push/pull 50 lbs; constantly up to 20 lbs; occasionally up to 100 lbs.

Constant reaching outward, handling/fingering, standing, walking, sitting, and typing; frequent bending, squatting, kneeling, twisting, turning, stooping, climbing, and crawling; occasional reaching above shoulder.

Legal & Screening Notice Successfully pass a background & drug screen
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