Surveillance Technician

Surveillance Technician

Under the direction of the Surveillance Technical Supervisor, the Surveillance Infrastructure Technician is responsible for the administration and oversight of Surveillance Department systems (numerous), equipment, components, and infrastructure. Systems include but not limited to; CCTV systems, and infrastructure, conduit bending, and installation, cable installation, termination, testing and certification of fiber optic cable, category cable, multi conductor and coaxial cable, weapons detection systems deployment, bag X-Ray scanner, and deploy or maintain trailered CCTV mobile units.

Responsibilities include but not limited to installation, repair, and maintenance of these systems. Properties include but are not limited to, Casino, Hotel, Retail, Entertainment Venue, Amenities, Food & Beverage areas. The Surveillance Technician reads and interprets system diagrams/schematics and is proficient in using tools and testing instruments, as tasks include performing and assisting with installation/uninstallation of components and infrastructure of Surveillance Department systems.

The Surveillance Technician is also responsible for installation and cross connecting of Surveillance Department systems components such as servers, network switches, storage devices, and PC workstations, etc. This position also assists in the technical design, planning, implementation, and the highest level of performance and recovery for mission critical surveillance systems.

• Installs and configure surveillance department system components such as cameras, servers, prepare network switches, storage devices, wireless devices, equipment racks, cabinets, environmental monitoring devices, and weapons detection systems. Installs/dresses, terminates, tests, certifies, and labels various types of cable (i.e. Category cable, fiber, coaxial). Installs cable pathway and management systems (conduit, cable trays, cable racks, J-hooks or D-rings).
• Performs routine and emergency maintenance; troubleshoots outages, issues, and/or concerns related to all surveillance department systems. Promptly and accurately identifies situations that require quick, effective, and reasonable courses of action with due regard to the circumstances.
• Processes work orders, documenting work performed, and provides accurate daily and/or weekly status reporting. Provides feedback and/or solutions to projects, tasks and technical, physical installation or mechanical challenges. May enact user accounts for multiple information systems through granting, provisioning, and de-provisioning identities, and access accounts in accordance with applicable policies, procedures, laws, regulations, and accreditation standards.
• Operates equipment such as man lifts, aerial boom lift/truck, utility vehicles, and enterprise vehicles. Uses tools including but not limited, ladders, power tools and various hand tools.
• Assist with managing vendor activity for routine work or emergency services and ensuring optimization of Surveillance Department systems.
• Maintains accurate inventory of all surveillance system components and tools.
• Maintains working knowledge of Surveillance Department Standard Operating Procedures (SOP's), SMTGC and Casino policies/procedures, federal, state, and tribal regulations pertaining to SMBMI and its operations.
• Is "on-call" and responsible for technical support in response to enterprise needs on 24-hour 7 day a week basis.
• Other duties as assigned.

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

High School Diploma or GED required. Vocational/Technical certification(s) in Low Voltage, Surveillance Technical, Information Technology (IT) infrastructure, physical security or related field preferred. Minimum one (1) year of experience working with electronic, low voltage, surveillance closed-circuit television (CCTV), access control systems or IT infrastructure is required. Combination of experience in Low Voltage, Surveillance Technical, IT data…