Rental Field Service Technician

We are currently offering up to a $5,000 sign‑on bonus for Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring a Rental Field Service Technician in South Hill, Virginia. The Technician will apply basic mechanical aptitude to perform maintenance and repairs on Caterpillar and allied rental equipment in the shop and at customer job sites; will use troubleshooting techniques to determine proper repair procedures;

and will prepare parts requisitions. Candidates must have a minimum of two years experience in mechanical service and repairs on Caterpillar and related equipment, and a high school diploma or GED is required.

Requirements for the Rental Field Service Technician position include:

• Excellent troubleshooting and analytical skills.
• Basic mechanical aptitude.
• Ability to perform repairs safely.
• Ability to work independently and as part of a team.
• Professional interaction with customers and all levels of personnel.
• Strong communication with excellent verbal and written skills.
• Self‑directed and well‑organized with the ability to prioritize workload while providing excellent customer service.
• Demonstrates ability to learn and apply new knowledge.
• Proficient in use of technical software, databases and manuals.
• Function well in a fast‑paced environment.
• Excellent driving record and ability to obtain a CDL and/or DOT certification.
• Willingness to work any shift and overtime as needed to meet business and customer demands.
• Promotes a positive customer experience.
• Upholds the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Rental Field Service Technician job, including the ability to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

This job description is not intended to be all‑inclusive; additional duties may be assigned.

• Health, dental and vision insurance.
• Paid time off.
• 401(k) with $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In‑house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts on cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals—including minorities, females, veterans, and individuals with disabilities or any other characteristic protected by law—are encouraged to apply.

Carter Machinery is a drug‑free workplace.

Special rules and restrictions may apply to sign‑on bonus eligibility for rehires.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.