Refrigeration & Appliance Field Service Mechanic

Location: Crozet

Step Into a Day on Our Field Team You start your morning in a take-home service truck, checking the technician app for your first stop. A refrigerator isn’t cooling. You arrive, greet the homeowner, run diagnostics, track down the issue, and bring the appliance back to life. Next up: a washer that won’t drain. You explain the fix in plain language, document the work in the mobile app, and keep moving—each visit a new puzzle, each repair a win for the household you’re serving.

That’s the rhythm at Sears Home Services, where your mechanical skill, curiosity, and pride in craftsmanship keep homes running.

What You’ll Work OnTravel to customer homes in a company vehicle

Diagnose and repair refrigerators, washers, dryers, dishwashers, and other major home appliances

Troubleshoot mechanical and electrical issues using meters, schematics, and proven methods

Communicate findings and recommendations clearly to customers

Deliver excellent service and maintain professional standards

Manage parts, complete service documentation, and close calls through a mobile appKeep your truck organized, stocked, and ready for the next job Compensation, Stability, and Tools $22 - $32 per hour based on experience, certifications, and location

Performance bonuses and sales incentives throughout the year Overtime opportunities

Steady, year-round workload across a wide mix of appliance repairs

Company-provided take-home truck, uniforms, specialty tools

Company phone and an industry-leading technician app Benefits That Support You Medical, dental, and vision coverage

Employer contribution toward dependent medical coverage
401(k) with company match

Paid training and ongoing development

Training and Career Path Industry-leading technical training from day one Mentorship from seasoned technicians

Opportunities to advance and cross-train into new specialties

Average technician tenure exceeds 12 years

Qualifications

High school diploma or GEDEPA Type I Certification (we can help you obtain it if you don’t already have it)
Strong mechanical aptitude and methodical troubleshooting approach

Appliance repair experience preferred

Proficiency with diagnostic and repair tools

Comfort using a smartphone for scheduling, parts, and documentation

Valid driver’s license with a good driving record

Ability to work flexible schedules and overtime as needed

Ability to pass background and drug screening

Physical Demands Lift and move appliances, parts, and tools

Frequently lift up to 50 lbs and occasionally up to 100 lbsBend, kneel, squat, crawl, climb, and work in tight spaces

Stand, walk, drive, and use hand tools throughout the dayWork safely in customer homes and varying environments

Preferred Proficiencies Customer Service Facilities Maintenance Experience Motor Replacement/Repair/Maintenance Preventive Maintenance & Inspection Maintenance and Repair Skills Equipment Repair & Maintenance Make an Impact Join Sears Home Services and take ownership of your route, your craft, and your career—solving real problems for real people, every day.
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